Danske bank
From traditional operations to a technology-led model requires a profound shift in mindset
In our last blog, we talked about how Danske Bank , in collaboration with IBM, applied disruptive technology to minimize business disruption on infrastructure. This was done by employing advanced automation and analytics with the IBM Service Platform Watson. Such a fundamental shift, from an execution that is practitioner-led and technology driven to one that […]
How Danske Bank applied disruptive technology to minimize business disruption.
As disruptive technology drives change in most industries, many companies continue to monitor their environment in a traditional manner by reacting to incidents after discovering them. However, this reactive ‘fire-fighting’ approach is no longer acceptable as the damage has already been done, customers are unhappy and have no doubt already shared this dissatisfaction through social […]