Managing Technical Consultant

Industriens Pension infuse AI to transform customer service

Industriens Pension, a labor market pension scheme for Danish Industrial Employees, continuously seek to improve their advisory services and overall customer experience. Recently, they have put two new initiatives into action to utilize the new opportunities within artificial intelligence (AI) that rapidly evolve. With the Roberta Chatbot they can now serve customers 24/7 when and where needed. The […]