The IBM Cloud emails and notifications team is proud to release a number of enhancements to your email and notifications experience. 

We’re excited to announce a number of enhancements to notifications in IBM Cloud.

New notification preferences UI

First, let’s talk about the biggest update — the UI for managing your notification preferences has been completely redesigned. From the new Notification preferences page, your preferences for receiving platform notifications — which include announcements, billing and spending notifications — are organized separately from the preferences you can set for resource-related notifications — incidents, security bulletins, maintenance, resource activity, etc. 

New email designs

Next up, we have improved our email designs dramatically. Your announcements will now be delivered using brand new email designs that are optimized to give you relevant information quickly. They look great no matter where you are viewing them — whether on desktop or mobile:

New updates behavior

We are introducing the ability to receive a single initial email per incident or maintenance event and then subscribe for updates from that email’s footer if you think they are relevant. Of course, you will still see all updates on the console UI itself, and you can always choose to continue to receive all updates about all incidents or maintenance events from the relevant section on the email preferences page. But, as a top-requested improvement, we are excited to finally deliver this feature to you.

Subscribe to event updates from the Status page

Finally, you can now also subscribe to get updates about on-going events directly from your status page. Just click on the envelope icon on any confirmed incident you see on the Status page to subscribe to updates about it. 


Please let us know what you think of these changes by clicking on the Feedback button on the new email preferences UI or reaching out to our Offering Manager directly on Twitter: @ketcomp.


More from Announcements

IBM TechXchange underscores the importance of AI skilling and partner innovation

3 min read - Generative AI and large language models are poised to impact how we all access and use information. But as organizations race to adopt these new technologies for business, it requires a global ecosystem of partners with industry expertise to identify the right enterprise use-cases for AI and the technical skills to implement the technology. During TechXchange, IBM's premier technical learning event in Las Vegas last week, IBM Partner Plus members including our Strategic Partners, resellers, software vendors, distributors and service…

Introducing Inspiring Voices, a podcast exploring the impactful journeys of great leaders

< 1 min read - Learning about other people's careers, life challenges, and successes is a true source of inspiration that can impact our own ambitions as well as life and business choices in great ways. Brought to you by the Executive Search and Integration team at IBM, the Inspiring Voices podcast will showcase great leaders, taking you inside their personal stories about life, career choices and how to make an impact. In this first episode, host David Jones, Executive Search Lead at IBM, brings…

IBM watsonx Assistant and NICE CXone combine capabilities for a new chapter in CCaaS

5 min read - In an age of instant everything, ensuring a positive customer experience has become a top priority for enterprises. When one third of customers (32%) say they will walk away from a brand they love after just one bad experience (source: PWC), organizations are now applying massive investments to this experience, particularly with their live agents and contact centers.  For many enterprises, that investment includes modernizing their call centers by moving to cloud-based Contact Center as a Service (CCaaS) platforms. CCaaS solutions…

See what’s new in SingleStoreDB with IBM 8.0

3 min read - Despite decades of progress in database systems, builders have compromised on at least one of the following: speed, reliability, or ease. They have two options: one, they could get a document database that is fast and easy, but can’t be relied on for mission-critical transactional applications. Or two, they could rely on a cloud data warehouse that is easy to set up, but only allows lagging analytics. Even then, each solution lacks something, forcing builders to deploy other databases for…