Order management software and solutions
Deliver on more customer promises
Deliver on more customer promises
JOANN Stores quickly pivots its supply chain to handle skyrocketing online orders during COVID-19. Find out how.
Getting your customers what they need has never been more challenging. But it is possible to manage through complexity and preserve business continuity, while leaning in to cost optimization. IBM clients have reduced shipping costs by 7-8% using our order and inventory management applications. With these apps, you can track orders from inception to delivery, manage processes and data throughout the order lifecycle, and get real-time visibility into every order across all channels.
Combine multichannel order aggregation, inventory and delivery visibility, and service availability into a single platform — for true omnichannel order fulfillment.
Rapidly process supply and demand activity to present a real-time availability picture across all channels, to deliver on customer expectations.
Understand and act on changes in the market as they occur – to perfectly balance the processes of protecting margins, utilizing store capacity and meeting delivery expectations.
Deliver on more customer promises with a seamless omnichannel customer experience and the ability to optimize order fulfillment across every location in your supply chain.
Continuously improve omnichannel profitability, balance fulfillment capacity and help reduce total cost-to-serve.
Get up-to-the-minute inventory tracking and accurate available-to-promise data, even in businesses with high volumes and many SKUs.
Increase sales and improve customer service across multiple stores with ship-from-store, curbside pick-up and BOPIS.
The mega manufacturer increases customer satisfaction and sales with better visibility into inventory and orders across its global supply network.
The fashion retailer builds a central inventory, order-promising and fulfillment hub based on IBM Sterling Order Management — enabling true omnichannel retail capabilities.
The retailer transforms independent stores into cooperating stores that share inventory, catalogs and order fulfillment, resulting in increased revenue.
Deliver on customer promises: What every B2B company should know
How inventory visibility will drastically impact the customer experience
What is the current state of your company’s omnichannel fulfillment program? Forrester targets areas for improvement.
What is the business value of an order management system for retailers? Forrester interviewed several customers to uncover their investment.
What is the business value of an order management system for B2B companies? Forrester interviewed one B2B organization to evaluate the potential financial impact of their investment.
Read expert posts to gain new perspectives and insights on building an intelligent, self-correcting supply chain.
Learn from business operations and supply chain experts through no-charge keynotes and sessions available on demand.
Find out about upcoming events where you can connect with peers and learn more about supply chain software and solutions.