Resources for learning

This topic familiarizes you with the many websites containing technical information for understanding and using your WebSphere® Application Server product. A wealth of online information is available to complement the product documentation.

Choose an area of interest. Also, throughout the documentation, you will find additional resources for learning pages, each focused on a specific technology, such as web services. The pages provide links to particular documents of interest.

Learning and education

Web resource for learningTraining and certification

Use this page to find educational opportunities to learn about WebSphere software. IBM® has several educational options available to you. From classroom courses to on-site assistance and Internet-based training, if you are ready to learn, we are ready to teach.

Developer resources

Web resource for learningIBM Developer - Hybrid Cloud

Use this page to search for information, download software including trial code and fixes, learn about the application server, and find support and migration information.

Architect, planner, installer, and administrator resources

Web resource for learningDetailed system requirements page

These pages describe the minimum product levels you should have installed before opening a problem report with the WebSphere Application Server support team.

Partner resources

Web resource for learningPartnerWorld®

Find product, business, and technical information. The PartnerWorld program is designed to offer IBM Business Partners benefits, technical support, education, marketing campaigns, sales tools and more to help you grow your business and drive profits.

Redbooks, white papers, and documentation

Web resource for learningRedbooks

Find Redbooks pertaining to WebSphere, including the newest, latest, and most popular Redbooks and Redpapers in draft and published form.

Web resource for learningWhite papers

This link performs a query for white papers that are relevant to WebSphere Application Server.

Troubleshooting and support

[z/OS]Web resource for learningWebSphere Application Server - Techdocs
[z/OS]

This page provides a convenient starting point for querying Techdocs, solving problems, downloading fixes, planning, learning, and communicating.

Web resource for learningIBM Support Assistant

Looking for ways to simplify software support, reduce support costs and improve your ability to resolve software problems inhouse quickly? If so, we invite you to explore IBM Support Assistant.

IBM Support Assistant allows you to search multiple knowledge repositories and gives you access to the latest product information. You can choose to be guided through your problem symptoms or view a complete listing of advanced tooling for analyzing everything from logs to memory dumps. Using the IBM Support Assistant Workbench installed on a local workstation running the Windows or Linux® Intel operating system, you can connect to the IBM Support Assistant Agent installed on a remote system running on the AIX®, Linux, Windows, or Solaris operating system. You can use IBM Support Assistant to run automated, symptom-specific data collectors. This data can then be attached to an IBM Service Request so that you can get help from IBM Support.

Web resource for learning WebSphere Application Server - Support

This page provides a convenient starting point for querying technical documents, solving problems, downloading fixes, planning, learning, and communicating.

IBM Support has documents and tools that can save you time gathering information needed to resolve problems, as described in Troubleshooting help from IBM. Before opening a problem report, see the Support page:
Web resource for learningSupport - Recommended updates

This page provides a comprehensive list of recommended, generally available (GA) fixes for IBM WebSphere Application Server releases.

Web resource for learningSupport - MustGather documents
MustGather documents aid in problem determination and save time resolving Problem Management Records (PMRs). Collecting MustGather data early, even before opening the PMR, helps IBM Support quickly determine if:
  • Symptoms match known problems (rediscovery).
  • There is a non-defect problem that can be identified and resolved.
  • There is a defect that identifies a workaround to reduce severity.
  • Locating root cause can speed development of a code fix.
Notes
  • The WebSphere Application Server product documentation found in Knowledge Center contains supported configurations. Many of the previous sites could contain information that describes unsupported configurations.
  • Information residing on non-IBM sites is provided for your convenience. Its technical accuracy is controlled by the owner of the site. Use the information at your own risk.