Configuring
As an administrator, you must configure all of the items and settings that are required
for your organization's programs, care plans, data capture, care teams, and work items for care
managers and supervisors.
Configuring programs Configuring assessments Configuring questionnaires Configuring goals Configuring actions Configuring services Configuring barriers Configuring for Connect applications IBM Watson Care Manager Connect Individuals or IBM Watson Care Manager Connect Providers , there are some mandatory configurations that you must make in Watson Care Manager before any clients or providers can be onboarded to the Connect Individuals or Connect Providers applications. Optionally, you can configure client messaging so that clients can send and receive messages from their care teams from the Connect Individuals application.Registering providers and services IBM Watson Care Manager , use the Providers feature to create and maintain a provider registry for your organization. A provider is an organization or individual who provides services, such as healthcare or community services, to clients under care management. Configure a library of services for your organization. For each provider, select the services that they provide and add their provider-specific information. Activate the provider's services to make them available for care teams.Configuring budgets IBM Watson Care Manager Community Service Payment is a separately licensed add-on component that enables care teams to manage services for clients within a weekly personal budget. If your organization has licensed Watson Care Manager Community Service Payment , you can configure the weekly budget settings for your organization.Configuring payments IBM Watson Care Manager Community Service Payment is a separately licensed add-on component . With IBM Watson Care Manager Community Service Payment , care teams can make payments to service providers with PayPal . You must configure the billing agreement for payments to service providers for your organization. In addition, if clients are required by your organization to contribute financially to the cost of their care, they can make payment contributions into your organization's PayPal account. You must grant permissions to enable your organization's account to receive client contribution payments. To use payments, your instance of Watson Care Manager must have the Providers feature enabled and have licensed IBM Watson Care Manager Connect Providers . Configuring tasks Configuring alerts Configuring care teams Configuring client data client data is the information that an organization wants to record and maintain about clients, for example, address or contact information. Configuring data sources Configuring consent types Configuring client summary cards Summary page. Configuring client identification types Configuring client relationship types Configuring client tags Configuring client risks Configuring client deactivation reasons Watson Care Manager , a reason must be recorded. You can configure and manage a library of reasons that indicate why a client is deactivated in the application. Configuring client referral reasons Watson Care Manager , a reason must be recorded. You can configure and manage a library of reasons that indicate why a client is referred in the application. Configuring referral lists Configuring client deletion reasons Watson Care Manager or when a supervisor undoes the deletion of a client, a reason must be recorded. You can configure and manage a library of reasons for why a client was deleted or why the deletion was reversed. Configuring for organizations Configuring client messaging IBM Watson Care Manager Connect Individuals application, you can show or hide the Messaging feature in the Connect Individuals and care team applications. The Messaging feature enables clients and their care teams to send and receive messages about the client's care. Configuring external roles for integrated systems Watson Care Manager that is recorded on an external system, an external role can be preconfigured and associated with a user. The configuration is necessary for security reasons in the external system to determine the data that an external role is permitted to view when accessing a client's information.Configuring external system references External System Reference is an alphanumeric code that uniquely identifies items sent and received between Watson Care Manager and an external system through an API. You can configure an external system reference for multiple items in the Administration application so that they can be matched with a configured value in Watson Care Manager.Configuring Share Care Plan templates Configuring resources for the care team Configuring for supervisors Configuring utilization Utilization is the measure of a client's use of the clinical services that are available to them. Care teams record the utilization of clinical services for clients, such as hospital encounters or specialist visits. Organization can use this information to understand the usage and outcome patterns for services to drive improvements. For example, they can track admissions to reduce readmission.Configuring notes Configuring subscribers and managing subscriptions Configuring external referral recipients