Configuring for organizations
You can configure the titles and suffixes that apply to your organization's clients and
care team members. You can configure organization names to display in reports and the languages that
are available for selection in your organization.
Configuring titles and suffixes for clients and care team members
To address someone correctly, you can create a library of titles or suffixes to add before or after their name. A client or care team member can be associated with a single title and one or more suffixes.
Configuring the display format of a client's name
You can configure the display format for client names that determines how Watson Care Manager users will see client names displayed in the application.
Configuring organization names
You can configure the name of your organization, which is published in organizational reports, for example, a client's share care plan. You can specify a display name for the organization that differs from the organization name.
Configuring a Connect Providers support contact
If your organization has licensed the IBM Watson Care Manager Connect Providers add-on component , you can configure the Connect Providers support contact details for your organization. The support details are shown in emails to service provider organizations, directing providers to where they can get help with the application.
Configuring a Connect Individuals support contact
If your organization has licensed the IBM Watson Care Manager Connect Individuals add-on component , you can configure the Connect Individuals support contact details for your organization. The support details are shown in emails to clients, directingthem to where they can get help with the application.
Configuring languages for organizations
Configure the languages that are available from the language selection menus for your organization. You can select from these languages when you create a contact preference. If providers are enabled, you can select from these languages when you configure a provider service. You can edit, show, or hide the languages, and set their order in the menu.
Configuring organization units
Assuming that organization units are enabled for your organization, you can configure organization units to create organization structure and to assign users and clients to different parts of the organization. A care team can direct client referrals to the correct organization unit to meet their needs, and manage organizational workflow such as tasks and care team actions.