After you install IBM® Maximo® for Service Providers,
you must complete several configuration tasks. Other tasks are optional
and vary depending on your implementation.
Completing required configuration tasks
You must specify several system settings and configure
customers and customer object records before you use the product.
You should understand and plan the configuration tasks before you
implement them.
Setting up customer information
You must configure and administer customer information
in order to manage assets for the customers. After you create a customer
record, you can associate the customer with objects. The objects are
restricted so that only users with access to the customer can view
or modify the object records.
Bill line copy options
Bill lines can be copied to bill batches for work orders,
tickets, and sales orders. You can schedule bill line copying with
a cron task or you can copy bill lines in the background or foreground
in the Customer Billing application.
Database tables and columns in the product
You can run SQL queries to list all of the tables and columns
that are unique to IBM Maximo for Service Providers. Maximo for
Service Providers has
database tables that are specific to the product. It also adds industry-specific
columns to the Maximo Asset Management database
tables.
Linking to product documentation
The product includes an extensive library of technical
help content. And in all applications and many windows and fields,
there are links from the product interface to information that help
you complete tasks or understand more about using the product. You
can configure the product so that links open help in the installed
and deployed information center (help EAR file) or in the help in IBM Knowledge Center.