IBM Support

IBM i 7.1 Recommended Fixes - Facsimile Support

Preventive Service Planning


Abstract

IBM i 7.1 Recommended Fixes - Facsimile Support

Content

Recommendations
These recommendations are based upon your system already having installed the most current Cumulative PTF Package and HIPER PTF Group.
The IBM i Global Support Center recommends installing the PTF's listed below for corrective service and preventative maintenance. If a problem persists after the recommended fixes have been installed, the support engineers can more efficiently diagnose the issue.
For further information or to order these PTFs, follow this link:   http://www.ibm.com/support/fixcentral/


Ordering the Recommended Fixes for Facsimile Support using Fix Central

Click below to use the Fix Central Quick Order feature to order the Recommended Fixes for Facsimile Support R570.

Order these Facsimile Support Recommended Fixes using Fix Central

Clicking on this link will pre-load Fix Central with the V5R7M0 Facsimile Support PTFs from the list below.  There are additional links below for ordering the hardware and IOP-Less recommended fixes.

You will not need to type the individual PTF numbers from the list. You will have the opportunity to deselect any PTFs you do not want in the order, as well as the opportunity to add additional PTFs to the download list, before continuing with the order process.
Note: To determine which version of the Facsimile Support product is installed
  • GO LICPGM
  • Select option 10. Display Installed Licensed Programs
  • Page down until product 5798FAX IBM Facsimile Support for i is shown
  • Press F11=Display release once to display the release field.

Order the following recommended fixes for Facsimile Support V5R7M0:

The following PTFs are recommended for IBM Facsimile Support for i, product 5798FAX V5R7M0 (R570). This version of the product will run on IBM i 7.1.
V5R7M0
**IMPORTANT: 
It is also recommended that the IBM i 7.1 Recommended Fixes - Print be installed too.  All PTFs should be applied before configuring or reconfiguring the modem.
Date Added to List (MM/DD/YYYY) Fix
(Link to PTF Cover Letter)
Licensed
Program Product
Cumulative Package Description
08/21/2020 SI60432 5798FAX C7192710 OSP-FAX A TEST PTF FOR CHANGING MR TO MMR
10/15/2012 SI47665 5798FAX C3037710 OSP-FAX NEW FEATURE:SUPPORT NEW HARDWARE BELL2
*Only needed if using the new hardware
04/09/2010 SI38824 5798FAX C0096710 OSP-FAX-F/QFQCFSR-T/QFQCFSS-MSGCPD0043 Resend FAX fails
04/09/2010 SI38782 5798FAX C0096710 OSP-F/QCATRS-T/QCMD-MSGCPF0001 CFGFAXSRV does not run
04/09/2010 SI38688 5798FAX C0096710 OSP-F/AIEAGERACTIVATOR-T/QFFRCNV-MSGMCH4430 no data received
Recommended Hardware Related Fixes for 2805 / 6808 / 2793 / 576C Modems
Date Added to List (MM/DD/YYYY) Fix
(Link to PTF Cover Letter)
Licensed
Program Product
Cumulative Package Description
08/21/2020 MF99011 5770999 C5137710 HIPER / LIC-LOOP WORKLOAD CAPPING FUNCTION HANGS SYSTEM
08/21/2020 MF60537 5770999 C6120710 LIC-COMM-INCORROUT 5634 smi Fails to Respond MCF Page Confirmation After RR Rcv'r  Ready Request
04/22/2010 MF48076 5770999 C0096710 LIC-COMM-INCORROUT Improve PPP Reliability On New 2805's
05/17/2012 MF50707 (see Note) 5770999 C2115710 IOA port may show as failed Must be applied before new cards are installed.
Note: INFO APAR II14656 Record Number H203409:

7852-400 Modems
Contact MultiTech if firmware needs to be updated
IOP-Less Environment PTFs
The 2805, 6808, 2793 and 576C modems can operate in an IOP-less environment. In addition to any Facsimile Support related PTFs, the latest TCP/IP Group PTF, SF99367, should also be applied.
V7R1M0
Date Added to List (MM/DD/YYYY) Fix
(Link to PTF Cover Letter)
Licensed
Program Product
Cumulative Package Description
08/21/2020 MF99011 5770999 C5137710 HIPER / LIC-LOOP WORKLOAD CAPPING FUNCTION HANGS SYSTEM
08/21/2020 MF61790 5770999 C6320710 OSP-DB-OTHER-PERFM OSP-DB-OTHER-PERFM NO OR INCORRECT INDEX USED WHEN LARGE IN LIST WITH UNEVEN DISTRIBUTED STATS IS

NOTE:  Several of the IOP-less environment PTFs require an IPL to apply. You should read the cover letters to determine if an IPL is needed. For those PTFs that can be applied immediate or delayed, the fax line must be reset in order to load the code on to the modem. Follow this process for loading and applying the PTF(s), and for resetting the fax line(s):
  • ENDFAXSPT FAXD(*ALL) ENHSRV(*YES)
  • VRYCFG CFGOBJ(FaxLineName) CFGTYPE(*LIN) STATUS(*OFF)
  • Load and apply the PTF(s)
  • VRYCFG CFGOBJ(FaxLineName) CFGTYPE(*LIN) STATUS(*ON) RESET(*YES)
    **Repeat for all fax lines
  • STRFAXSPT FAXD(FaxDescription) ENHSRV(*YES)

Installation / Upgrade Considerations
For special instructions, review the cover letter for each PTF.

For information on using Fix Central to download or order PTFs, refer to the following document:
Fix Central Step-by-Step Order instructions

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Document Information

Modified date:
21 August 2020

UID

nas8N1021613