General contact information
General inquiries
Tel: Toll Free: 1-800-IBM-4YOU(1-800-426-4968)
E-mail: askibm@vnet.ibm.com
www.ibm.com/us/en/
Shopping
Tel: Toll Free: 1-888-SHOP-IBM (1-888-746-7426)
Address
IBM North America
590 Madison Avenue
New York, NY 10022
United States
Support
Technical support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM Hardware and Software Support
(Operating Systems, WebSphere, Information Management, Cognos, SPSS, Lotus, Tivoli, & Rational)
Toll:1-972-402-5059
Toll free:1-800-426-7378
IBM Softek Software Support
Toll free:1-800-667-6383
Netezza Support
Submit problem tickets through Netezza Support Portal
Note: Credentials are required, if you need to obtain credentials please email your credential request to support@netezza.com
Toll Free: 1-877-NETEZZA
or 1-877-638-3992
Toll: +1-508-382-8500
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.