General contact information
General inquiries
Tel: Toll Free: 1-800-IBM-4YOU(1-800-426-4968)
E-mail: askibm@vnet.ibm.com
www.ibm.com/us/en/
Shopping
Tel: Toll Free: 1-888-SHOP-IBM (1-888-746-7426)
Address
IBM North America
590 Madison Avenue
New York, NY 10022
United States
Support
Technical support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM Hardware and Software Support
(Operating Systems, WebSphere, Information Management including Cognos, Tivoli, & Rational)
Toll:1-770-858-5079
Toll free:1-800-426-7378
IBM Softek Software Support
Toll free:1-800-667-6383
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.