General contact information
General inquiries
Tel: +90-212-317-1000
Fax: +90-212-278-0437
E-mail: contact@tr.ibm.com
www.ibm.com/tr/tr/
Shopping
Tel: +90-212-317-1166
Address
IBM Türk Limited Sirketi
Büyükdere Caddesi
Yapi Kredi Plaza
B Blok
Levent
Istanbul 80613
Türkiye
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
Hardware, Software and Systems Support
Tel: +90-212-444-0426
Software Support: Fee based - System x ServicePac
(180 day support, IBM Director, Remote Technical Support),
IBM PC Products
Tel: 00800-4463-20411
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.
- Tel: +90(212)3171000
- Fax: +90 212 278 04 37
130 day up and running support is no longer valid for IBM PC products. 30 day up and running support is valid only for Lenovo products.