General contact information

General inquiries

Tel: +46-8-793-1000
Fax: +46-8-793-4948


Tel: +46-8-477-4431


IBM Svenska AB
164 92 Stockholm


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.
IBM Hardware and Software Support:
(Operating Systems, WebSphere, Information Management, Cognos, SPSS, Lotus, Tivoli, & Rational)
Tel: +46-771-171040

Software Support: Fee based - IBM PC Products
Tel: +46-8-477-44201

For local IBM Authorized Warranty Service Providers:
Email :
Tel : 08477 4427

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.

130 day up and running support is no longer valid for IBM PC products. 30 day up and running support is valid only for Lenovo products.