New Zealand

General contact information

General inquiries

Tel: +64-4-576-5999
Fax: +64-4-576-5901
E-mail: askibm@au1.ibm.com
www.ibm.com/nz/en/

Shopping

Tel: Toll Free: 0800-746-748

Address

IBM New Zealand Limited
PO Box 38993
The Majestic Centre
100 Willis Street
Wellington

Support

Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

• Open Service Request

Hardware and Software Support (all platforms)
Toll Free: 0800-733-222

Rational Support
Toll Free: 0800-724-835

Informix (Offshift Severity 1's only)
Toll: +888-876-9797

IBM Manage24™, IBM Secure24® or IBM Support24™
Toll Free: 0800-802-729
Toll: 09-359-4100

S/390
Toll: 04-576-5555

IBM Cognos Software Support
Toll: +61-2-9407-9841

Customer support

Contracts, order status, delivery, inventory, invoices and payments.

¹For calls made from within New Zealand
²For calls made from outside New Zealand