New Zealand

General contact information


General inquiries

Tel: +64-4-576-5999
Fax: +64-4-576-5901
E-mail: askibm@au1.ibm.com
www.ibm.com/nz/en/

Shopping

Tel: Toll Free: 0800-746-748

Address

IBM New Zealand Limited
PO Box 38993
The Majestic Centre
100 Willis Street
Wellington

Support


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

Hardware and Software Support (all platforms)
Toll Free: 0800-733-222​1
Toll: +61-2-94079393

Rational Support
Toll Free: 0800-724-835

Informix (Offshift Severity 1's only)
Toll: +888-876-9797

IBM Manage24™, IBM Secure24® or IBM Support24™
Toll Free: 0800-802-729
Toll: 09-359-4100

S/390
Toll: 04-576-5555

IBM Business Analytics Support (Cognos, SPSS, OpenPages, Varicent and Algorithmics)
Toll: +61-2-9407-9841

Appscan Family
Toll Free: 0800-733-222

Customer support

Contracts, order status, delivery, inventory, invoices and payments.

1For calls made from within New Zealand
2For calls made from outside New Zealand