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New Zealand

General contact information

General inquiries

Tel: +64-4-576-5999
Fax: +64-4-576-5901
E-mail: askibm@au1.ibm.com
www.ibm.com/nz/en/


Shopping

Tel: Toll Free: 0800-746-748


Address

IBM New Zealand Ltd
IBM Center
85 The Esplanade, Petone,
P.O. Box 38993
Wellington
New Zealand

Support

Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

Hardware and Software Support (all platforms)
Toll Free: 0800-733-222

Rational Support
Toll Free: 0800-724-835

Informix (Offshift Severity 1's only)
Toll: +888-876-9797

Service Offering Inquiry
Toll: 04-576-5555

IBM Manage24™, IBM Secure24® or IBM Support24™
Toll Free: 0800-802-729
Toll: 09-359-4100

S/390
Toll: 04-576-5555

FileNet Support
Toll Free: 00-800-0880-8800

IBM Cognos Software Support
Toll: +61-2-9407-9851


Customer support

Contracts, order status, delivery, inventory, invoices and payments.

  • Tel: 0800 801 800

1For calls made from within New Zealand
2For calls made from outside New Zealand

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