General contact information
General inquiries
Tel: +39-02-7031-2168800-016-3381
Fax: +39-039-600-7150
E-mail: pronto_ibm@it.ibm.com
www.ibm.com/it/it/
Shopping
Tel: 800-000-222Address
IBM ItaliaCirconvallazione Idroscalo
20090 Segrate (MI)
Italy
Support
Technical Support
Electronic service requests can be submitted for hardware or software under warranty or with a support contract.IBM Hardware and Software Support:
(Operating Systems, WebSphere, Information Management, Cognos, SPSS, Lotus, Tivoli, & Rational)
Toll Free: 800-820-094
Software Support: Fee based - Remote Technical Support for System x, Blades & IBM Director
Tel: +39 02-7031-6175
Customer support
Contracts, orders status, delivery, inventory, invoices and payments.1For calls made from within Italy