Austria

General contact information

General inquiries

Tel: +43-1-21145-0
Fax: +43-1-2160886
E-mail: gsc@at.ibm.com
www.ibm.com/at/de/

Shopping

Tel: +43-1-21145-0

Address

IBM Österreich Internationale Büromaschinen Gesellschaft m.b.H.
Obere Donaustrasse 95
A-1020 Wien
Austria

Support

Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

• Open Service Request

Hardware and Systems Support
Tel: +43 1-21145-4610

IBM Software Support(Operating Systems, WebSphere, Information Management, Cognos, SPSS, Lotus, Tivoli, & Rational)
Tel: +43 1-21145-7800

Software Support: Fee based - IBM PC Products
Tel: +43 1-24592-5901¹

Software Support: Fee based - System x ServicePac
(180 day support, IBM Director, Remote Technical Support)
Tel: +43 1-24592-5943

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.

¹30 day up and running support is no longer valid for IBM PC products. 30 day up and running support is valid only for Lenovo products.