United Arab Emirates

General contact information

General inquiries

Tel: +971-4-390-7000
Fax: +971-4-390-7001
E-mail: ibmdirect@ae.ibm.com
www.ibm.com/ae/en/

Address

IBM Middle East FZ.LLC
Dubai Internet City
IBM Building, 3rd Level
PO Box 27242
Dubai, U.A.E.

Support

Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

Open Service Request

IBM Software Support
(Information Management. Lotus, Rational, Tivoli, and WebSphere)
Toll Free: 8004704 or + 749 5 258 6300
Email: swsupport@ru.ibm.com

MLC & Services
Toll Free: 8004563

OTC
Fax: (+9714)-3433232

INFORMIX
Tel: (+44) (0) 20 8844 3001
E-mail: ifmxsup@uk.ibm.com

Customer support
Contracts, orders status, delivery, inventory, invoices and payments.

Gulf Business Machines (GBM) LLC
Tel: +971-2-627-5165
Fax: +971-2-627-2498
www.gbm4ibm.com
Address
4th and 5th Floors Bin Hamoodah Building
Khalifa Street
P.O. Box 203
Abu Dhabi
United Arab Emirates

eSolutions FZ LLC
Tel: +971 4 3912230
Fax: +971 4 3912232
www.esolutions.ae
Address
Suite 307-312, Bldg No. 9
Dubai Internet City Dubai, U.A.E
P.O. Box 500145
Dubai
United Arab Emirates

Emirates Business Machines
Tel: +971-4-4259666
Fax: +971-4-4259339
www.ebm.ae
Address
P.O. Box 6079
Dubai
United Arab Emirates