Today’s digitally connected, always-on consumers, demand unprecedented levels of 24x7x365 customer service. Watson AI solutions can help:
Innovate and challenge the market, while staying cost efficient. See how Buzz Radar used Watson Assistant to build a digital marketing platform.
Improve customer experience
Leverage data, understand your customer and increase first contact resolution. Meet Cora, the Digital Assistant created by Royal Bank of Scotland.
Overhaul your call centre
Upgrade your services and enable your teams to work smarter. Find out how Vodafone UK built TOBi to answer frequently asked customer queries.