Deepen client relationships

Help your account teams find the right answers at the right time, so they can give customers expert advice in real time. Learn how AI can give your business a competitive edge.

Deepen client relationships

Help your account teams find the right answers at the right time, so they can give customers expert advice in real time. Learn how AI can give your business a competitive edge.

Augment account team expertise

The work of growing a book of business is changing

Sales and marketing teams, consultants and advisors must sift through more data in less time to meet client expectations. Missing a critical detail or taking too long to respond could mean losing the client’s trust.

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Forrester: The Present and Future of AI in Sales
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Forrester: AI is Ready for Employees, Not Just Customers
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IDC: Achieve ROI with AI, with proven best practices
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The AI advantage

As much as 80% of the information about your company’s products, customers’ needs, and market trends lies in unstructured data. Putting that data to work can help client-facing experts make sense out of complex patterns to better advise customers on the best solutions for their needs.

Deepen client relationships

Provide relevant, timely and confident recommendations to clients

AI with industry expertise

Grow expertise and revenue in dynamic market conditions

Scale account team expertise

Ensure your newest salespeople are as savvy as your top performers

Ready to get started? Find out how Watson can help with your business challenges.

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Explore industries

Augment your agent and account team performance, responsiveness and customer satisfaction with Watson natural language chat and processing capabilities, plus advanced search and analysis, and custom, no-code domain training to suit your unique needs.

Insurance

Apply AI and digital technology to empower agents and brokers with greater self-service and expertise.

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Wealth Management

Analyze customer interactions and anticipate changing client needs, guide conversations, and identify relevant offerings.

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Read about engaging IBM to help you implement an expert assist solution
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Learn how Watson is helping financial advisory firms

Register to watch the webinar

Find out how to use Watson to identify patterns, trends, and relationships hidden in unstructured data to give your financial planning professionals the information they need, when they need it.

  • Learn how AI can surface the information in real-time and improve advisor expertise
  • Hear how a leading Australian bank got started with Watson

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