Create an
insight engine

Find hidden insights to improve customer experience and scale expertise with Watson AI.

Schedule a consultation

Create an for insight engine

Find hidden insights to improve customer experience and scale expertise with Watson AI.

Schedule a consultation

The competition’s plans include AI. 
Do yours?

AI-powered insight engines help professionals surface customer service insights to win, serve and retain customers.

Downloadable Resource

Learn about AI's growing relevance in business
Download the IDC report ↓

Know and engage your customer

Really knowing and engaging your customers isn’t only a customer service challenge, it’s a data challenge. Learn more about how you can use insight engines built with Watson Discovery to radically transform your customers' experience.

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Does your data strategy delight your customers? (1:40)

Make every employee 
your best employee

Most of the world's data is unstructured. Unfortunately, most businesses can't access or use it; they don't have the right tools or skilled resources. No wonder knowledge workers spend up to 80% of their time searching for answers instead of acting on them. Learn more about how you can use insight engines built with Watson Discovery to speed decision-making.

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Solve your productivity challenges with AI (2:13)

Client
stories

Discover value in
your data, at scale

Our experts in AI can help strategically empower your employees and improve customer experience.

Watson expert assist solutions
Increase the speed and accuracy of live agents, analytics, researchers and technicians when responding to customers and other inquires.

Watson voice of the customer solutions
Gain value from your under explored customer data to better target responses, improvements and new products or services.

Connect with us

Start the conversation about building an insight engine for your business.

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