What agencies can do with Watson Assistant for Citizens

Scale responses

Scale emergency response by sharing consistent, accurate COVID-19 information across government agencies at all levels

Answer via voice and text

Help citizens quickly and easily access the latest information through their channel of choice – voice or text

Inform at the local level

Provide free valuable resources by automating answers to common questions at the local level (e.g., school closures, testing sites, transportation, etc.)

Provide CDC information

Translate national/US CDC guidelines into local messaging to provide accurate answers without wait times or ambiguity

Stay up to date

Dynamically update local information with the latest developments and recommendations

Provide help on any device from anywhere

IBM Watson Assistant for Citizens can help provide answers to the public through messaging channels, voice channels, or other applications already in place.

Register for access →

Register to connect with an expert to learn how to get started.