Improve customer service

With Watson, you can build chatbots and virtual agents that answer your customers’ questions, responding to their needs quickly and efficiently.

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What's Watson working on today

Watson is working alongside people in 45 countries and 20 industries to help businesses work faster and work smarter.

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Want to build a chatbot? Whether you're a developer looking to create your own or a business looking to implement one without building from scratch, Watson can help.

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Watson can understand all forms of data, interact naturally with people, and learn and reason, at scale.

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Understand

With Watson, you can analyze and interpret all of your data, including unstructured text, images, audio and video.

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Reason

With Watson, you can provide personalized recommendations by understanding a user's personality, tone, and emotion.

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Learn

With Watson, you can utilize machine learning to grow the subject matter expertise in your apps and systems.

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Interact

With Watson, you can create chat bots that can engage in dialog.

Start building with Watson APIs

Tap into the power of Watson through APIs that allow you to build cognition into your apps and products, whether it’s a web or native app, or even robotics.


 

Sample code

Get a jumpstart building your cognitive app with an all-in-one kit that includes boilerplate code, helper libraries and an example application.

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Starter kits

Get a jumpstart building your cognitive app with code examples that combine multiple services for common use cases.

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Browse Watson APIs and try for free on Bluemix, IBM's PaaS.

Gain insights with Watson

We offer solutions and applications for a range of industries to gain insights from unstructured data and scale your employee's expertise.


 

Watson Conversation

Quickly build, test and deploy bots or virtual agents across mobile devices, messaging platforms, or even on a physical robot to create natural conversations between your apps and users.

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Watson Discovery

Rapidly build a cognitive search and content analytics engine. Watson Discovery helps developers quickly ingest data to find hidden patterns and answers, enabling better decisions across teams.

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See how you can transform your industry or profession with Watson.