Improve customer service
With Watson, you can build chatbots and virtual agents that answer your customers’ questions, responding to their needs quickly and efficiently.
Watson is working alongside people in 45 countries and 20 industries to help businesses work faster and work smarter.
Want to build a chatbot? Whether you're a developer looking to create your own or a business looking to implement one without building from scratch, Watson can help.
Watson can understand all forms of data, interact naturally with people, and learn and reason, at scale.
Watson is available as a set of open APIs and SaaS products.
Start building with Watson APIs
Tap into the power of Watson through APIs that allow you to build cognition into your apps and products, whether it’s a web or native app, or even robotics.
Sample code
Get a jumpstart building your cognitive app with an all-in-one kit that includes boilerplate code, helper libraries and an example application.
Starter kits
Get a jumpstart building your cognitive app with code examples that combine multiple services for common use cases.
Gain insights with Watson
We offer solutions and applications for a range of industries to gain insights from unstructured data and scale your employee's expertise.
Watson Conversation
Quickly build, test and deploy bots or virtual agents across mobile devices, messaging platforms, or even on a physical robot to create natural conversations between your apps and users.
Watson Discovery
Rapidly build a cognitive search and content analytics engine. Watson Discovery helps developers quickly ingest data to find hidden patterns and answers, enabling better decisions across teams.