Your IT environment might be complex, but supporting it doesn’t have to be
Multi-vendor IT support services from IBM can help you simplify IT support management by streamlining multiple OEM and vendor contracts to a single vendor with the expertise to care for all your technology support needs. Improve availability, resolve issues quickly and reduce outages with IBM's proactive, reactive, onsite and remote support for your multi-vendor data center and across your IT environment.
Partnerships with leading network and security OEMs, including Cisco, Juniper, F5, Palo Alto, Check Point, Riverbed, NetApp and others enable IBM to act as the maintenance provider for your entire network, offering single-point access for key patches, updates and equipment.
Get expert Level 1, 2, 3 and onsite support for Lenovo x86 servers. A dedicated Lenovo Center of Excellence provides both remote and onsite support, parts, logistics and billing within a single contract to help reduce support complexity and costs.
Flexible support-level and service options that can be customized to meet your specific needs, whether you need basic managed maintenance support services or more complex multivendor support across multiple manufacturers, including Zebra hardware—and beyond—for cross-enterprise support.
Our technology services are powered by IBM Services Platform with Watson™
Run your infrastructure with an IT platform that has the ability to make autonomous decisions and uses data to manage the operations that keep your environment healthy, always-on and continually optimized.
Talk to an IBM Multi-Vendor IT Support Services expert
What makes a multi-vendor technology support services expert? Proven experience solving
client problems involving technology support for ATM and branch banks, healthcare, retail
and data center technology.