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While installing 9.02. I get a message stating "No suitable ASP.NET Framework detected"

Question & Answer


Question

While installing 9.02. I get a message stating "No suitable ASP.NET Framework detected"

Answer

A requirement of 9.0.2 is that both IIS and the ASP.NET component are installed.?

When installing IIS make certain you select under the .NET Framework 4.5 Features the ASP.NET 4.5 as shown.? This configuration is found through the Control Panel under "Turn Windows features on or off".
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You can find more information on prerequisites for installing IBM Tealeaf CX at https://www.ibm.com/support/knowledgecenter/en/SS2MBL_9.0.2/Installation/CX/InstOverview/InstallationRoadmap.html .?

You may wish to consult with IBM Tealeaf Professional Services for paid assistance with designing architecting and implementing your IBM Tealeaf CX installation."

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Document Information

More support for:
Tealeaf Customer Experience

Software version:
All Versions

Document number:
777955

Modified date:
08 December 2018

UID

ibm10777955

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