Installation roadmap

The installation roadmap presents the task-flow for preparing your environment and installing and configuring IBM® Tealeaf® CX.

IBM Tealeaf CX is the platform on which all IBM Tealeaf solutions run. In a typical installation, you install IBM Tealeaf CX and then you enable the CX features and functions needed to address your customer management business needs.

Table 1 lists the sequence of steps for installing IBM Tealeaf CX and provides links to the topics that contain the detailed instructions.

Table 1. Roadmap of activities for installing and configuring the software
Step	Description	Link
1	Plan your installation topology. An installation topology is the physical and logical layout of the servers in your IBM Tealeaf CX installation.	Installation topologies for IBM Tealeaf CX
2	Identify your assets to make the best use of those resources already available.	Identifying available resources
3	Consider High-availability. For a Tealeaf solution, high availability pertains to a configuration that ensures uninterrupted service of the capture and processing servers and can include strategies for redirecting traffic among multiple PCA devices on a network.	High-availability considerations
4	Address all the software and hardware requirements needed to support your IBM Tealeaf CX installation.	System requirements for installing IBM Tealeaf
5	Perform all pre-installation assessments of your environment, such as: Assessing your current IT resources Determining and cataloging the IBM Tealeaf CX component-to-server assignments	Preparing to install the software
6	Configuring your environment and installing the prerequisite software, which includes the following activities: Configuring Windows Server by registering the features and functions that IBM Tealeaf CX requires, such as: Installing .NET Enabling .NET and ASP.NET functions in the Application Development role in Windows Server. Installing SQL Server Preparing your environment for IBM Tealeaf, which includes the following tasks: Creating user accounts Preparing the domain Preparing the network environment Configuring your network interface cards Checking server requirements	Installing and configuring prerequisite software Preparing the installation environment
7	Install IBM Tealeaf CX.	Installing IBM Tealeaf CX
8	Enable IBM Tealeaf CX features and functions	Enabling your IBM Tealeaf solution
9	Perform required post-installation tasks	Configuring IBM Tealeaf