Troubleshooting
Problem
User launches Controller and clicks on to 'Maintain - Rights - User'.
- User receives an error.
After clicking OK, the user sees the user screen, but cannot view/change any other user's CAM usernames (for example "NAMESPACE\Username"). In other words, the field "Cam User" is blank (white) and the user cannot modify the settings for any user.
For more information, see Unable to add new user.
Symptom
Information
The user currently logged in is not authorized to use this method.
OK
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Historical Number
1035417
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Document Information
More support for:
IBM Cognos Controller
Software version:
All Versions
Operating system(s):
Windows
Document number:
123163
Modified date:
08 May 2025
UID
swg21371155
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