IBM Support

Refresh of Fix Pack 7.1.0.37 for Netcool/Impact

News


Abstract

Fix Pack 7.1.0.37 was originally released on October 22, 2025, and refreshed on November 28, 2025, following the discovery of several issues in the initial release.

The additional issues resolved in the refreshed Fix Pack are: DT455374, DT456668, DT455812, and DT456974.

Content

Attention!
 
It is not recommended to install the refreshed Fix Pack 7.1.0.37 on top of the original Fix Pack 7.1.0.37.
The refreshed Fix Pack should only be applied to systems that have not yet been upgraded to Fix Pack 7.1.0.37.
 
For NOI 1.6.15 deployments where Impact is on cloud use hot fix CP4AIOPS-22533
 

For systems with the original Fix Pack 7.1.0.37 already installed

  • If the scenarios for the following known issues do not apply to your system, no action is required.

  • If symptoms of any of the known issues are observed, several resolution options are available (see below for details):

Resolution Options:

  1. For DT455374, if 7.1.0.37 is already applied, then no further action is needed. For systems awaiting an upgrade to 7.1.0.37, use the refreshed Fix Pack 7.1.0.37.
  2. For DT456668, a hot fix is available from IBM Support upon request.
  3. For DT455812 and DT456974, a manual workaround can be applied to systems with the original Fix Pack 7.1.0.37.

Alternatively, you can roll back the Fix Pack and install the refreshed version of Fix Pack 7.1.0.37.

 

 

 

Identifying the Installed Fix Pack Version

Under the application directory, run the following:
 
bin/versioninfo.sh
 

Included in the output is the version information and build date of the installed package.

If the original Fix Pack 7.1.0.37 is installed, the build date will appear as:

========================================================================
Impact Version Utility:  Build date: 7.1.0.37 - 202510162105
========================================================================
 
 
 

Checking a Downloaded Fix Pack Before Installation

Extract the package and open :

/scripts/impact_server_health_check.sh|bat
 
If the package is the refreshed Fix Pack 7.1.0.37, line 12 will contain:
 
# Build date: 7.1.0.37 - 202511261615 #
 

 

 

Known Issues in the original release of 7.1.0-TIV-NCI-FP0037

 

DT455374: Upgrade Takes Excessive Time Due to Slow Password Migration

Summary: 

Upgrading to 7.1.0.37 may take several hours, especially on systems with many data sources (e.g., more than 6 hours for 30 data sources). 

Remediation: 

If the upgrade was completed, no further action is required.
If you need to upgrade additional systems to 7.1.0.37, replace the upgrade installer with the refreshed version of 7.1.0-TIV-NCI-FP0037.

 

DT456668: Intermittent decrypt() Password Failures

Summary: 

Policies using the decrypt() function may intermittently fail after upgrade, causing incorrect decrypted values and downstream authentication errors (e.g., JS0002 or HTTP 401). 

Remediation: 

Contact IBM support for a hot fix.

 

DT455812: JRExec Server Fails to Start

Summary:

After applying Fix Pack 7.1.0.37, the JRExec server may fail to start due to a changes in it's log4j configuration.

On start-up the following error may be observed:

Exception in thread "main" org.apache.logging.log4j.core.config.ConfigurationException: No name attribute provided for Appender rollingerror

Remediation:

  1. Open <IMPACT_HOME>/etc/jrexecserver-log4j.properties in a text editor.

  2. Delete the following line:

    appender.rollingerror.layout.pattern=%d{DATE} %-5p [%c{1}] %replace{%m}{(\r|\n)(0[1-9]|[1-2]\d|3[0-1])( |\s)}{}%n
  3. Save the file.
  4. Restart the JRExec server.

 

DT456974: User Preferences Not Persisting 

Summary: 

UI preferences (e.g., editor line numbers) do not persist across sessions.

Remediation: 

Contact IBM support for a hot fix or apply the following workaround.


Workaround: 

To modify the default preference options, such as always showing line numbers, follow these steps.

1. Locate the following file in the UI server:

$IMPACT_HOME/wlp/usr/servers/ImpactUI/apps/ImpactUI.ear/impactAdmin.war/jsp/PoliciesView.jsp

2. Create a backup first. Open the file and locate the following line 

showLineNumbers: sessionStorage.getItem(remoteUser+"_showLineNumbers"),

3. Replace with:

showLineNumbers: "true",

4. You can also modify other preference options (e.g., always enable beta policy editor):

useDojoEditor: "false"

5. Save the file.

6. Clear your browser cache and log into the application.

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHYH","label":"Tivoli Netcool\/Impact"},"ARM Category":[{"code":"a8m500000008aNDAAY","label":"Impact-\u003EInstallation-\u003EFixpack"}],"Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.1.0"}]

Document Information

Modified date:
31 August 2026

UID

ibm17253012

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