Troubleshooting
Problem
This document describes the functions provided by the Internals menu in QMGTOOLS.
Resolving The Problem
Installing and updating QMGTOOLS - https://www.ibm.com/support/pages/node/684977
To access the Internals Data Collection Menu from the Must Gather Data Collector menu -
GO QMGTOOLS/MG => Internals
You can also access the Internals Data Collection Menu directly - GO QMGTOOLS/INTMNU
The Internals menu looks like this. Descriptions of the options will follow after the sample screen capture.
Storage Management Menu
Damage Menu
MSD Toolkit
License Management Menu
Scan History Log
Work with Main Storage Dumps
Display UPS status
Internals SYSSNAP Collection
Start Piranha
This option is used by IBM i Software Support
ASMI/Piranha access on HMC
This option is used by IBM i Software Support
Piranha to IBM i using SSH
This option is used by IBM i Software Support
Verify storage
Display Platform Information
This option displays platform level information including:
- Machine type, model, serial number & processor group
- Server firmware level, firmware IPL side, update policy and expiration date
- System manager (HMC, VPM, or stand-alone)
- Power Enterprise Pool (PEP) type
- Capacity on demand processors and memory
[{"Product":{"code":"SWG60","label":"IBM i"},"Business Unit":{"code":"BU070","label":"IBM Infrastructure"},"Component":"Not Applicable","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"Version Independent","Edition":"Standard","Line of Business":{"code":"LOB68","label":"Power HW"}}]
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Document Information
Modified date:
19 May 2026
UID
nas8N1020057