Troubleshooting
Problem
IBM eServer xSeries 345 diagnostic error codes.
Resolving The Problem
Notes:
-
In the following error codes, if xxx is 000, 195, or 197, do not replace a FRU. The descriptions for these error codes are described in the following list:
000 The test passed.
195 The Esc key was pressed to abort the test.
197 This is a warning error and may not indicate a hardware failure.For all error codes, replace the replaceable unit (FRU or CRU) or take the action indicated.
- See IBM eServer xSeries 345 - System parts listing to determine which components are replaceable by the customer (CRUs), and which components should be replaced by an IBM field service technician (FRUs).
Error code/Symptom | FRU/Action |
---|---|
001-XXX-001 (Failed core tests) |
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001-250-000 (Failed system board ECC) |
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001-250-001 (Failed system board ECC) |
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005-XXX-000 (Failed video test) |
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011-XXX-000 (Failed COM1 serial port test) |
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011-XXX-001 (Failed COM2 serial port test) |
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014-XXX-000 (Failed parallel port test) |
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015-XXX-001 (USB interface not found, board damaged) |
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015-XXX-015 (Failed USB external loopback test) |
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015-XXX-198 (USB device connected during USB test) |
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020-XXX-000 (Failed PCI interface test) |
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020-XXX-001 (Failed hot-swap slot 1 PCI latch test) |
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020-XXX-002 (Failed hot-swap slot 2 PCI latch test) |
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020-XXX-003 (Failed hot-swap slot 3 PCI latch test) |
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020-XXX-004 (Failed hot-swap slot 4 PCI latch test) |
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030-XXX-000 (Failed internal SCSI interface test) |
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035-XXX-099 (No adapters were found.) |
If adapter is installed re-check connection. |
035-XXX-S99 (Failed RAID test on PCI slot S. S = number of failing PCI slot. Check System Error Log before replacing a FRU.) |
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035-XXX-SNN (Check System Error Log before replacing a FRU. s = number of failing PCI slot, nn = SCSI ID of failing fixed disk.) |
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035-253-S99 (RAID adapter initialization failure) |
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075-XXX-000 (Failed power supply test) |
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089-XXX-001 (Failed microprocessor test) |
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089-XXX-002 (Failed optional microprocessor test) |
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166-198-000 System Management: Aborted (Unable to communicate with ASM. It may be busy. Run the test again.) |
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166-201-001 System Management: Failed (I2C bus error(s) See SERVPROC and DIAGS entries in event log.) |
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166-201-002 System Management: Failed (I2C bus error(s) See SERVPROC and DIAGS entries in event log.) |
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166-201-003 System Management: Failed (I2C bus error(s) See SERVPROC and DIAGS entries in event log.) |
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166-201-004 System Management: Failed (I2C bus error(s) See SERVPROC and DIAGS entries in event log.) |
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166-201-005 System Management: Failed (I2C bus error(s) See SERVPROC and DIAGS entries in event log.) |
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166-250-000 System Management: Failed (I2C cable is disconnected. Reconnect I2C cable between Remote Supervisor Adapter and system board.) |
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166-260-000 System Management: Failed (Restart ASM Error. After restarting, ASM communication was lost. Unplug and cold boot to reset ASM.) |
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166-342-000 System Management: Failed (ASM adapter BIST indicate failed tests.) |
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166-400-000 System Management: Failed (ISMP self test result failed tests: x where x = Flash, RAM, or ROM.) |
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180-XXX-000 (Diagnostics LED failure) |
Run diagnostics panel LED test for the failing LED. |
180-XXX-001 (Failed front LED panel test) |
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180-XXX-002 (Failed diagnostics LED panel test) |
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180-361-003 (Failed fan LED test) |
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180-XXX-003 (Failed system board LED test) |
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180-XXX-005 (Failed SCSI backplane LED test) |
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201-XXX-0NN (Failed memory test.) |
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201-XXX-999 (Multiple DIMM failure, see error text) |
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202-XXX-001 (Failed system cache test) |
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202-XXX-002 (Failed system cache test) |
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206-XXX-000 (Failed diskette drive test) |
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215-XXX-000 (Failed IDE CD-ROM drive test) |
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217-198-XXX (Could not establish drive parameters) |
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217-XXX-000 (Failed BIOS hard disk test) NOTE: If RAID is configured, the hard disk number refers to the RAID logical array. |
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217-XXX-001 (Failed BIOS hard disk test) NOTE: If RAID is configured, the hard disk number refers to the RAID logical array. |
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217-XXX-002 (Failed BIOS hard disk test) NOTE: If RAID is configured, the hard disk number refers to the RAID logical array. |
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217-XXX-003 (Failed BIOS hard disk test) NOTE: If RAID is configured, the hard disk number refers to the RAID logical array. |
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217-XXX-004 (Failed BIOS hard disk test) NOTE: If RAID is configured, the hard disk number refers to the RAID logical array. |
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217-XXX-005 (Failed BIOS hard disk test) NOTE: If RAID is configured, the hard disk number refers to the RAID logical array |
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264-XXX-0NN (Failed tape drive test) |
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264-XXX-999 (Errors on multiple tape drives, see error text for more info) |
See error messages/text in the PC Doctor error log for detailed information on each individual tape drive error. |
301-XXX-000 (Failed keyboard test) |
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405-XXX-000 (Failed Ethernet test on controller on the system board) |
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405-XXX-00N (Failed Ethernet test on adapter in PCI slot n) |
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415-XXX-000 (Failed Modem test) |
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Document Location
Worldwide
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Document Information
Modified date:
23 January 2019
UID
ibm1MIGR-53292