APAR status
Closed as program error.
Error description
IBM Transformation Extender(ITX) Application (Command Server, Launcher, Integration with ACE or API) crashes randomly. The possible stack trace is as follows, but there could be other stack traces. mercStackTrace mercExceptHandler sigSegvHandler RMOpenConnection IPRA.$RMGetPutResource RMEncodeDecodeResource mercexit.MercExitProcEx mercioex.MercExitProc CallExitProc FindOperand ExecuteMapRule ExecuteMap The reason for the crash is invalid exception handling by the AIX runtime which requires fixes in the compiler and the runtime. The random crashes can be resolved by applying both of the following. 1.Use the latest V17.1.1.4 C++ Runtime PTF from the following URL Link. https://www.ibm.com/support/pages/fix-list-xl-cc-runtime-aix 2. Contact ITX Support to obtain an ITX build 71 or higher which is from the 15th of January 2025.
Local fix
ITXCQ - ITX00062781 GK / GK Circumvention: None
Problem summary
Users Affected: IBM Transformation Extender Customers using AIX platform Problem Description: ITX Application (Command Server, Launcher, Integration with ACE or API) crashes randomly. The possible stack trace is: mercStackTrace mercExceptHandler sigSegvHandler RMOpenConnection IPRA.$RMGetPutResource RMEncodeDecodeResource mercexit.MercExitProcEx mercioex.MercExitProc CallExitProc FindOperand ExecuteMapRule ExecuteMap But there could be other stack traces. The reason for the crash is invalid exception handling by the AIX runtime which requires fixes in the compiler and the runtime. Platforms Affected: AIX
Problem conclusion
1. Use the latest V17.1.1.4 C++ Runtime PTF from the following URL Link. https://www.ibm.com/support/pages/fix-list-xl-cc-runtime-aix 2. Contact ITX Support to obtain an ITX build 71 or higher which is from the 15th of January 2025. Applies to: 10.1.2.1 Fixed in the next service packs and releases. To obtain the fix for this APAR: To see if the next fix pack or product release is available, check the IBM Transformation Extender product Release Notes page: https://www.ibm.com/support/pages/node/318755 If a fix pack release is available, download it from Fix Central: http://www.ibm.com/support/fixcentral/ If a new product release is available, download it from PassportAdvantage: https://www.ibm.com/software/passportadvantage/pao_customer.html If the fix pack or product release is not available and you require the APAR fix immediately, request a Limited Availability Interim Fix (LAIF) by opening a support Case: https://www.ibm.com/mysupport
Temporary fix
Comments
APAR Information
APAR number
PH65290
Reported component name
ITX
Reported component ID
5724Q2300
Reported release
A12
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2025-02-14
Closed date
2025-07-30
Last modified date
2025-12-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ITX
Fixed component ID
5724Q2300
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSVSD8","label":"Transformation Extender"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A12"}]
Document Information
Modified date:
05 December 2025