IBM Support

Supported Methods for Uploading Diagnostic Data to IBM Support

How To


Summary

This document provides a quick reference to the supported methods for secure diagnostic data upload to IBM Support, with direct links to the detailed instructions.


Steps

As of this publication, IBM offers three primary methods for uploading diagnostic data.  

Refer to the links below for detailed instructions on each option.

 

1. Direct upload via IBM Support Portal

2. Secure upload to the Enhanced Customer Data Repository (ECuRep)

3. Enhanced secure upload to the Blue Diamond Data Repository (US only)
 

 

 

 

 

Document Location

Worldwide

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Document Information

Modified date:
08 November 2025

UID

ibm17250577