Troubleshooting
Problem
This guide provides essential steps for collecting data related to Instana Ceph Sensor. Before contacting IBM® support for assistance, please review the information below to familiarize yourself with the troubleshooting process.
Resolving The Problem
To explore potential solutions, search for issues, access documentation, or visit support forums, head to the IBM® Support page. For potential solutions, refer to IBM Instana documentation, search for known issues, or consult forums,
If you are aware of the affected component, refer to the relevant MustGather details below:
If you are aware of the affected component, refer to the relevant MustGather details below:
MustGather Data Collection Requirements for Instana Ceph Sensor
Monitored environment details:
- Kind of deployment (cephadm, ceph-ansible, Rook)
- OS distribution and version
- Ceph version
Agent logs:
- Collect the Instana agent debug log:
- See the MustGather page for Instana Agent for more details
Agent configuration:
- Collect <instana-agent-dir>/etc/instana/configuration.yaml
Additional output & files to collect:
- Output of the following commands:
ceph status ceph version ceph health detail
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSE1JP5","label":"IBM Instana Observability"},"ARM Category":[{"code":"a8m3p000000UoUBAA0","label":"Sensors - Setup \u0026 Discovery"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.0.281;1.0.282;1.0.283;1.0.284;1.0.285;1.0.286;1.0.287;1.0.288;1.0.289;1.0.290;1.0.291;1.0.292;1.0.293;1.0.294;1.0.295;1.0.296;1.0.297;1.0.298;1.0.299;1.0.300;1.0.301;1.0.302;1.0.303;1.0.304;1.0.305;1.0.306;1.0.307;1.0.308"}]
Was this topic helpful?
Document Information
Modified date:
29 October 2025
UID
ibm17249208