Troubleshooting
Problem
FileNet Content Manager 5.7.0 no longer includes a Client installer. Instead, a zip file is provided that contains the Content Engine Client libraries.
Resolving The Problem
If you are upgrading to Content Platform Engine (CPE) 5.7.0 from an earlier version, move the <IER_install_path>\CommonFiles directory to a backup location.
For all new and upgrade installations, use the following procedure to install the latest Content Platform Engine Client libraries:
- Go to the P8 Platform Download page: https://www.ibm.com/support/pages/node/6466597.
- Click on the link for the appropriate release of FileNet Content Manager or IBM Content Foundation.
- Find the part number for the Content Platform Engine client libraries.
- Download the Content Platform Engine client libraries from Passport Advantage: https://www.ibm.com/software/passportadvantage/pao_customer.html.
- On your IER server
- Navigate to <IER_install_path>\CommonFiles
- Create a folder called CE_API with the following subfolders:
- config
- lib
- lib2
- Copy the following jar files from the CPE client zip file to the CommonFiles folder:
- pe.jar
- pe3pt.jar
- peResources.jar
- peRest.jar
- Copy the following files from the CPE client zip file to the CommonFiles/CE_API/config folder:
- FileNetLogging.properties
- jaas.conf.WebLogic
- jaas.conf.WebSphere
- jaas.conf.WSI
- P88PMRESTConfig
- Copy the following jar files from the CPE client zip file to the CommonFiles/CE_API/lib folder:
- Jace.jar
- p8cel10n.jar
- Copy the following jar file from <IER_install_path>\RecordsManagerSweep\lib to CommonFiles/CE_API/lib2:
- listener.jar
Related Information
Document Location
Worldwide
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Document Information
Modified date:
02 June 2025
UID
ibm17235369