Question & Answer
Question
Is there a one stop shop for all Cloud Pak for Security (CP4S) support needs?
Whether you’re an experienced CP4S Administrator or new to the product. You can find new cutting-edge information, frequently asked questions, and education on our 101 site. On the 101 site, you find the best means of searching: technote content, APARs, and other needs to make your CP4S environment run smoothly. This site brings valuable information that your team needs to know about.
Explore:
Answer
Introducing our Cloud Pak for Security (CP4S) 101 support site for all your product needs. Add CP4S 101 to your bookmarks, and send this article to your co-workers so they can administer like a pro.
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Latest solutions your team needs to know
Whether your favorite search engine changed, or your search engine algorithm is different, your expected search results no longer return the information you expect. Use our technote search engine in Technical Notes 101 to effectively find solutions to your issues:
Not sure how your system health is, think it's not running as smooth, or perhaps you inherited the system. Search our most suggested and viewed technotes for common issues to help you resolve issues you didn’t know you were hitting, under Important Technotes:
Does your team have questions, information, or frequent procedures that are not documented, suggest your teams idea to be documented. Perhaps your team would like to suggest a new feature or product change to meet business needs. -
Install and upgrade like a pro
Although we don’t provide a complete revision history of exact file changes, you can search our existing and past defects, as well as changes in our software, for each version. You can also use the What's New information, as a source during upgrade planning.
Take a look at Installs and Upgrades Checklist for more information, and a go-to place before any installation or upgrade is started.
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Cloud Pak for Security Admin resources
Be your teams go to CP4S Administrator, and guru, for the latest news and notices. Worried you missed the last notification for latest patch release, or wondering if your environment is up-to-date, check with the latest software update information.Review and search for support policies under CP4S Support Documentation.Where to ask questions that are out of scope for a support case.
Open and manage your cases, as well as view frequently asked questions for your support case. -
Further your Cloud Pak for Security administrative skills
Become a pro CP4S Administrator by furthering your education on the product.Find extra documentation to help plan your environment and enhance your product understanding.
Related Information
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Document Information
Modified date:
19 June 2023
UID
ibm17002737