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IBM MaaS360 Cloud Extender Windows Server 2012 End of Support - 15 December 2022



IBM MaaS360 Cloud Extender version 3.x ends support for Windows Server 2012 on 15 December 2022.


The MaaS360 Cloud Extender is composed of a core agent and various modules depending on the services configured within the Cloud Extender. In October 2022, the IBM MaaS360 Cloud Extender version 3.x agent and modules are set to be elevated to Release Candidate status. The following details outline changes to the MaaS360 Cloud Extender agent and modules:  
  • Existing agent and modules version 2.x will continue to work on Windows Server 2012 - 2019.
  • The 3.x agent installs only on Windows Server 2016 and above.
Customers with MaaS360 Cloud Extenders version 2.x won't receive new features or bug fixes post October 2022 with the release of Cloud Extender version 3.x. The 3.x modules require the use of the new Cloud Extender Configuration Tool. The older Configuration Tool (ASConfig.exe) will no longer be supported with the 3.x version. 
Customers are recommended to upgrade the servers where the MaaS360 Cloud Extenders are installed to Windows Server 2016 or greater. Customers migrating to a new Cloud Extender on Windows Server 2016 or greater server can follow the steps here.
The new Cloud Extender Configuration Tool must be used to configure the Cloud Extender modules going forward. The ConfigTool.exe is found in the directory where Cloud Extender is installed (typically C:\Program Files (x86)\MaaS360\Cloud Extender\ConfigTool.exe). More information on the new Cloud Extender Configuration Tool is available here.
Beta Opportunity:
Customers interested in participating in the Cloud Extender 3.x beta should reach out to customer support for access to the beta program. The beta program is scheduled to begin in mid October 2022. 
Microsoft Windows Server 2012 End of Support Information

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Document Information

Modified date:
21 November 2022