Troubleshooting
Problem
Data Gateways (DG) status in QRadar on Cloud (QRoC) is monitored by the QRadar® on Cloud Self Serve app. A cloud icon appears in the upper right of the Console's GUI but does not list the Data Gateway status.
Symptom
When administrators click the cloud icon, it displays the error "Unable to list managed hosts from API."

Document Location
Worldwide
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Document Information
Modified date:
23 May 2022
UID
ibm16587771