IBM Support

IBM Tivoli Monitoring for Virtual Servers: NetApp 7.3.0.3-TIV-ITM_NETAPP-IF0001

Download


Downloadable File

File link File size File description

Abstract

Interim fix for IBM Tivoli Monitoring for Virtual Environments: NetApp Storage Agent, Version 7.3.0 Fix Pack 3.

Download Description

Copyright International Business Machines Corporation 2016.
All rights reserved.
Component: IBM Tivoli Monitoring for Virtual Environments:
NetApp Storage Agent, Version 7.3.0 Fix Pack 3.
Component ID: 5724L92NA
Interim fix: 0001, 7.3.0.3-TIV-ITM_NETAPP-IF0001

Date: 19 Oct 2021
 
Contents
=======
1.0 General description
2.0 Architecture and prerequisites
3.0 Problems fixed
4.0 Image directory contents
5.0 Installation instructions
6.0 Verifying the update
7.0 Copyright and trademark information
8.0 Notices
 
1.0 General description
==================
This interim fix resolves the APARs and defects listed in the "Problems fixed" section.
2.0 Architecture and prerequisites
===========================
Refer to the IBM Software Product Compatibility Reports (SPCR) for the latest operating system certification information:
http://publib.boulder.ibm.com/infocenter/prodguid/v1r0/clarity/index.html.
2.1 Prerequisites for this fix:
-----------------------------------
This fix pack should be applied to NetApp agent version v7.3 FP3 (ITMfVE Downloadable version 7.2 FP8).
It does not work on any other version of NetApp agent.
Download IBM Tivoli Monitoring for Virtual Environments V7.2.0.8 package from IBM Passport Advantage website.
3.0 Problems fixed
==============
3.1 APARs
-------------
None
3.2 Defects
-------------
189705: Java process for NetApp agent shows more than 90% CPU utilization.
3.3 Enhancements
----------------------
None
3.4 Superseded fixes
------------------------
Everything from previous release 7.2 fix pack 8.
3.5 APARs and defects included in earlier releases
---------------------------------------------------------
Everything from previous release 7.2 fix pack 8.
4.0 Image directory contents
=======================
This fix image 7.3.0.3-TIV-ITM_NETAPP_IF0001.tar.gz contains the following files:
  • knu_data_provider.jar
Note: Contents in the .gz files are identical for both Windows™ and UNIX™ platforms.
The same works for the Windows™ and UNIX™ operating systems.
5.0 Installation instructions
======================
This fix can be applied on an existing installation. Use the following steps to install this fix.
5.1 Installing the fix
------------------------
Before installing this fix, refer to section 2.1 entitled 'Prerequisites for this fix'.
For this readme file, the symbol <CANDLEHOME> is the IBM Tivoli Monitoring installation directory.
The default value of CANDLEHOME is '/opt/IBM/ITM' on UNIX™ systems and 'C:\IBM\ITM' on Windows systems.
1. Stop all the agent instances.
2. Extract the 7.3.0.3-TIV-ITM_NETAPP_IF0001.tar.gz and locate the file knu_data_provider.jar.
3. Search for the knu_data_provider.jar by navigating to the agent folder.    
        Windows:
            |32-bit Agent system: C:\IBM\IBM\TMAITM6
            |64-bit Agent system: C:\IBM\IBM\TMAITM6_x64
            
        Non_Windows:
            |32-bit Agent system: $CANDLEHOME/li6263/nu/lib
            |64-bit Agent system: $CANDLEHOME/lx8266/nu/lib
4. Take a backup of existing file and exchange it with the provided knu_data_provider.jar in the same folder.
5. Make sure there are no abandoned Java processes running.
6. Start the instance.
6.0 Verifying the update
==================
Log location:
    Windows:
            |32-bit Agent system: C:\IBM\IBM\TMAITM6\logs
            |64-bit Agent system: C:\IBM\IBM\TMAITM6_x64\logs
            
    Non_Windows:
            |32-bit Agent system: $CANDLEHOME/logs
            |64-bit Agent system: $CANDLEHOME/logs
Navigate to the log location and data provider log (knu_data_provider_INSTANCE-NAME_0.log) shows the log statement as:
Data provider version : 730 Fix Pack 3 Interim Fix 1
Note: There is no change in the agent version and it remains as 07.30.03.00.
7.0 Copyright and trademark information
================================
A current list of IBM trademarks is available on the web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.
8.0 Notices
=========
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.
Microsoft, Windows, and Windows Server are trademarks of Microsoft Corporation in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Other company, product, or service names may be trademarks or service marks of others.
Third-Party License Terms and Conditions, Notices and Information
----------------------------------------------------------------------------
The license agreement for this product refers you to this file for details concerning terms and conditions applicable to third-party software code included in this product, and for certain notices and other information IBM must provide to you under its license to certain software code. The relevant terms and conditions, notices and other information are provided or referenced below. Please note that any non-English version of the licenses below is unofficial and is provided to you for your convenience only. The English version of the licenses below, provided as part of the English version of this file, is the official version.
Notwithstanding the terms and conditions of any other agreement you may have with IBM or any of its related or affiliated entities
(collectively "IBM"), the third-party software code identified below are "Excluded Components" and are subject to the following terms and conditions:
- the Excluded Components are provided on an "AS IS" basis
- IBM DISCLAIMS ANY AND ALL EXPRESS AND IMPLIED WARRANTIES AND CONDITIONS WITH RESPECT TO THE EXCLUDED COMPONENTS, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT OR INTERFERENCE AND THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- IBM will not be liable to you or indemnify you for any claims related to the Excluded Components
- IBM will not be liable for any direct, indirect, incidental, special, exemplary, punitive or consequential damages with respect to the Excluded Components.

Prerequisites

IBM Tivoli Monitoring for Virtual Environments: NetApp Storage Agent, Version 7.3.0 Fix Pack 3.

Installation Instructions

Refer to the readme file contained in the Download Description section for general installation instructions.

Download Package

Download Release Date Language Size
Download Options
7.3.0.3-TIV-ITM_NETAPP-IF0001 19 Oct 2021 English 283.68 KB FC
Note: Rename the downloaded file 7.3.0.3-TIV-ITM_NETAPP_IF0001 to 7.3.0.3-TIV-ITM_NETAPP_IF0001.tar.gz before extracting the content.

Off

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9U76","label":"Tivoli Monitoring for Virtual Environments"},"ARM Category":[{"code":"a8m50000000CljRAAS","label":"NetApp Storage agent"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.2.0.8"}]

Document Information

Modified date:
20 October 2021

UID

ibm16491827