Fix Readme
Abstract
Documentation for IBM Tivoli Monitoring for Version 6.3.0 Fix Pack 7 Service Pack 8 including installation-related instructions, prerequisites, corequisites, and list of fixes.
Content
- IBM Tivoli Monitoring version 6.3.0 Fix Pack 7 Service Pack 8 is intended to be applied to an existing 6.3.0 Fix Pack 7 (or 6.3.0 Fix Pack 7 plus prior service pack) installation base. However, installing Service Pack 8 allows for OS Agents running versions before 6.3.0 Fix Pack 7 (for example 6.3.0 Fix Pack 5) to be upgraded directly to the Interim Fix version included. Also, for the OS agents, a pristine installation is available either using remote deployment or the exportbundles option of tacmd:
LZ Monitoring Agent for LinuxOS (6.30.07.08)
NT Monitoring Agent for Windows OS (6.30.07.07)
UX Monitoring Agent for UNIX OS (6.30.07.09)
A4 Monitoring Agent for i5/OS (6.30.07.04)
Agentless Monitoring for Windows Operating Systems (r2) (06.30.07.05)
Agentless Monitoring for AIX Operating Systems (r3) (06.30.07.05)
Agentless Monitoring for Linux Operating Systems (r4) (06.30.07.05)
Agentless Monitoring for HP-UX Operating Systems (r5) (06.30.07.05)
Agentless Monitoring for Solaris Operating Systems (r6) (06.30.07.05)
See technote IBM Tivoli Monitoring OS Agents: Installing maintenance by way of Interim Fix or Service Pack for more information.
Service Pack 8 includes the latest System Monitoring Agents agents at the following levels:
System Monitoring Agent for Linux OS (LZ) 06.30.07.08
System Monitoring Agent for Windows OS (NT) 06.30.07.07
System Monitoring Agent for UNIX OS (UX) 06.30.07.09
Service Pack 8 includes latest IBM Tivoli Monitoring Event Synchronization Component at version 3.0.0.8. Also included is an update for the "embedded WebSphere® Application Server" from v8 to WebSphere® Application Server v8.5.5.16
Note: Before applying the WebSphere® update, confirm that your environment supports v8.5.5 (See System Requirements for WebSphere Application Server v8.5.5) - This is a cumulative service pack for IBM Tivoli Monitoring, Version 6.3.0 Fix Pack 07. This service pack is provided as an official maintenance release and contains updates for Server components, shared components, and OS Agents.
- The Java Runtime Environment (JRE) packages that are shipped with IBM Tivoli Monitoring have been upgraded to the following:
- 1.8.0 SR6 FP30 for CANDLEHOME on AIX, Linux, Solaris amd64 and Windows.
For AIX 6.1 oslevel -r less than TL7 (6100-07) and AIX 7.1 oslevel -r less than TL3 (7100-03) and for Linux RHEL < 6.0 and SLES < 11.1 the following will be installed:
1.7.0 SR10 FP85
- 1.8.0 SR6 FP20 for CANDLEHOME on HP-UX ia64
- 1.7.0 SR10 FP55 for CANDLEHOME on HP-UX PA-Risc
- 1.7.0 SR10 FP85 for CANDLEHOME on Solaris Sparc
- 1.8.0 SR6 FP30 or 1.7.1 SR4 FP85 for Tivoli Enterprise Portal (TEP) web start and browser clients (See Additional installation updates)
- 1.8.0 SR6 FP30 for CANDLEHOME on AIX, Linux, Solaris amd64 and Windows.
- For new platform support (see New Features), this service pack can be used to patch copies of 630 FP7 pristine installation media (see here).
- Be sure to read the section "Before installation" before proceeding with this installation.
- Some APAR fixes in this maintenance release require you to take manual steps in order to apply them. Refer to this technote for information and guidelines
ITM Version 6 MDV APAR Critical Installation Instructions
Contents
Download information
Prerequisites and corequisites
Known issues
Known limitations
Installation information
Before installation
Installing
Performing the necessary tasks after installation
Additional installation updates
Troubleshooting installation problems from the Support site
New Features
Documentation Updates
List of fixes
Copyright and trademark information
Document change history
Download Information
Information on downloading IBM Tivoli Monitoring Version 6.3.0 Fix Pack 7 Service Pack 8:
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 8 (6.3.0.7-TIV-ITM-SP0008)
Prerequisites and corequisites
The service pack can be applied to an existing IBM Tivoli Monitoring 6.3.0 Fix Pack 7 or 6.3.0 Fix Pack 7 with Service pack installation. 6.3.0 Fix Pack 7 is available as both a pristine and upgrade installation:
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 (6.3.0-TIV-ITM-FP0007)
The System Monitoring Agents can be installed pristine, or over any existing System Monitoring Agent installation.
- Since service pack 6 the Microsoft Visual C++ Redistributable (runtimes) used for IBM Tivoli Monitoring for both 32 and 64 bit components on Windows, were updated from VC++ 7.1 (32-bit) and VC++ 9.0 (64-bit). They have been updated to VC++ 12.0 (both 32 and 64 bit). The installation automatically installs the correct runtime if it's not already installed. However, the service pack only includes the components included with the IBM Tivoli Monitoring platform as listed in the Components of the monitoring architecture in the IBM Tivoli Monitoring Installation guide. Other IBM Tivoli Monitoring agents (ITM 6.x Product codes) are still to be rebuilt and updated to the newer runtimes. They might not work correctly when the service pack is applied on the same windows systems as those agents. Check the Agent compatibility with IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 6 document prior to applying this service pack.
- Remote deployment installs (createnode, updateagent) can fail for Red Hat Enterprise Linux 6 releases. Ensure you have the latest available ksh rpm for your system if remote deployment fails and try again or try local installation.
- Latest Java 7.1 included in this and subsequent service packs, disables TLS 1.0 and 1.1 by default but currently does not enable TLS 1.2 by default. To remedy it, from the IBM Java Control panel, "C:\Program Files (x86)\IBM\Java71\jre\bin\javacpl.exe" select the:
Advanced tab -> “Advanced Security Settings”
and verify that“Use TLS 1.2” is enabled. - Known limitations
- Red Hat Enterprise Linux 8 for IBM System z no longer supports 31-bit applications which prevents the Tivoli Enterprise Portal Server (TEPS or cq) component on original IBM Tivoli Monitoring 6.3.0 Fix Pack 7 media from being installable on Red Hat Enterprise Linux 8 for IBM System z. This service pack provides updates to allow TEPS installation by following the steps listed here Updating 630 Fix Pack 7 pristine...
- IBM Java 8 does not work with Windows Server 2008 (NT 6.0). Do not install this service pack on a Windows Server 2008 system. (Windows Server 2008 R2 is supported). Windows Server 2008 and Windows Server 2008 R2 both went end of support on 14 January 2020
Installation information
Before installation
Before you proceed with the installation process, make note of these important points:
- Assign CANDLEHOME environment variable (UNIX or Linux only)
Before you begin installing this service pack on UNIX or Linux systems, make sure that the
environment variable $CANDLEHOME is set to the IBM Tivoli Monitoring
installation directory.
Note: The directory /opt/IBM/ITM is the default installation directory.
For example:
> CANDLEHOME=/opt/IBM/ITM
> export CANDLEHOME
- Transfer the appropriate archive file:
6.3.0.7-TIV-ITM-Linux-SP0008.tar.gz - IBM Tivoli Monitoring Base and Base Agents for all supported Linux platforms
6.3.0.7-TIV-ITM-Tools-SP0008.tar.gz - IBM Tivoli Monitoring Tools
6.3.0.7-TIV-ITM-Unix-SP0008.tar.gz - IBM Tivoli Monitoring Base and Base Agents for all supported UNIX platforms
6.3.0.7-TIV-ITM-Windows-SP0008.zip - IBM Tivoli Monitoring Base and Base Agents for all supported Windows platforms
to a temporary directory on the system that contains the code to be updated. For the purpose of this readme file,
the symbol <TEMP> represents the fully qualified path to this directory.
Note: On Windows the fully qualified path includes the drive letter.
Expand the archive file by use of the tar command on UNIX or Linux systems or
an unzip utility on Windows systems. Expanding the archive file creates a directory
structure that contains fixes for all of the supported platforms. - As a best practice, it is recommended that all running IBM Tivoli Monitoring processes be stopped manually before doing an upgrade from a previous version or maintenance level to this service pack level. For systems with TEMS or TEPS installed, the service pack installer does not allow installation until the TEMS and TEPS are stopped. While the upgrade installer does attempt to stop all other running processes, there are times when a running process fails to stop and that can lead to unexpected upgrade failures if the upgrade is allowed to continue. If any process fails to stop during a manual shutdown, restart the system before proceeding with the upgrade.
- Before upgrading, execute the cinfo or KinCInfo command per the instructions in the section entitled Validating what you installed. After the install completes, this will help in validating the installation. Once you complete the install, continue with the next section entitled Performing the necessary tasks after installation.
- The following information applies to users upgrading on UNIX or Linux using a non-root userid for the management server, portal server or any ITM or ITCAM agent. You can use any non-root userid that you want to, so long as that userid has been created. You must use the same userid as was used for the original installation, or the root userid. These steps specify using the itmuser userid and itmgrp group and that the userid and group have been created.
1. Perform the management server, portal server, ITM or ITCAM agent upgrade as user itmuser.
2. After the installation completes, run "SetPerm -a" as user root.
3. When updating the management server:
1. If Management server security was enabled, run "SetPerm -s" as user root to re-enable management server security.
2. Add application support to the hub management server.
4. When updating the portal server:
1. Configure the portal server as user root (this step will run InstallPresentation and add application support on the portal server).
2. Execute the following command as user root to change the ownership of all files in $CANDLEHOME to user itmuser and group itmgrp:
chown -Rf itmuser:itmgrp $CANDLEHOME
3. Run "SetPerm -a" as root user again
5. Start the management server, portal server, ITM or ITCAM agent as user itmuser.
- The following information applies to users upgrading on Windows systems.
Ensure you are logged on locally to the Windows machine with a userid that has administrator rights. - The following are recommended steps to facilitate recovery of the Tivoli Enterprise Management Server (TEMS) or the Tivoli Enterprise Portal Server (TEPS) in the case where problems are encountered during the installation of this service pack.
Management Server
-
Run the pdcollect utility to gather all of the current logs and environment files. These backups can be used for reference, if needed, after the upgrade. The "tacmd pdcollect -help" command can be issued to obtain the syntax for the pdcollect utility.
Portal Server
-
Run the migrate-export.bat (Windows) or migrate-export.sh (UNIX or Linux) to backup the contents of the portal server database. This snapshot will allow for recovery of the database back to the point before installing this service pack maintenance.
-
Run the pdcollect utility to gather all of the current logs and environment files. These backups can be used for reference, if needed, after the upgrade. The "tacmd pdcollect -help" command can be issued to obtain the syntax for the pdcollect utility.
-
Installing
addition to OS and other agents.
(NOTE: System must already be updated to 630 Fix Pack 7 for the listed components)
1. For Linux installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0008
./sppatch -h $CANDLEHOME -i `pwd`
2. For UNIX installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0008
./sppatch -h $CANDLEHOME -i `pwd`
3. For Windows installs:
cd /d <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0008/
sppatch.exe -h %CANDLE_HOME% -i %cd%
If the patch installs successfully, sppatch will return the following
message:
"Command completed successfully"
-----------------------------------
Systems without any of AS MS CQ SH CW or CJ components can be directly updated
from a version earlier than 630 Fix Pack 7 directly to Version 630 Fix Pack 7 Service
Pack 8 for the following included components:
LZ NT UE UX AX/GL GS JR/JM CI AC R2 R3 R4 R5 R6
Note: Installing the service pack updates the OS agent as well as the components listed
that are currently installed1
1. For Linux installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0008
./sppatch -h $CANDLEHOME -i kui_<platform>_tecm_if0014.tar
where <platform> is as reported for the "Product (ui)" line from running:
$CANDLEHOME/bin/cinfo -p ui
for example
# $CANDLEHOME/bin/cinfo -p ui
*********** Wed Apr 3 17:36:00 EDT 2019 ******************
User: root Groups: system bin sys security cron audit lp idsldap
Host name : itmmtvh4-6 Installer Lvl:06.30.07.00
CandleHome: /opt/IBM/ITM
***********************************************************
Platform codes:
lx8266 : Current machine
>>>> lx8266 : Product (ui)
tmaitm6/lx8266 : CT Framework (ax)
2. For UNIX installation:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0008
./sppatch -h $CANDLEHOME -i kui_<platform>_tecm_if0014.tar
where <platform> is as reported for the "Product (ui)" line from running:
$CANDLEHOME/bin/cinfo -p ui
for example
# $CANDLEHOME/bin/cinfo -p ui
*********** Wed Apr 3 17:36:00 EDT 2019 ******************
User: root Groups: system bin sys security cron audit lp idsldap
Host name : itmmtlpm2 Installer Lvl:06.30.07.00
CandleHome: /opt/IBM/ITM
***********************************************************
Platform codes:
aix536 : Current machine
>>>> aix536 : Product (ui)
tmaitm6/aix536 : CT Framework (ax)
3. For Windows installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0008/
sppatch.exe -h %CANDLE_HOME% -i kui_winnt_tecm_if0014.cab
If the patch installs successfully, sppatch will return the following
message:
"Command completed successfully"
Performing the necessary tasks after installation
For Linux:
- If system has a TEMS or a TEPS installed:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0008
./sp-postinst -h $CANDLEHOME
- If system has a TEMS or a TEPS installed:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0008
./sp-postinst -h $CANDLEHOME
For Windows:
- If system has a TEPS installed:
cd <TEMP>\6.3.0.7-TIV-ITM-Windows-SP0008
sp-postinst.bat
- If the TEPS system has already been updated to WebSphere/HTTP v8.5.5.x by a previous service pack installation, you do not need to update it again. Additional updates for the IBM Tivoli Monitoring WebSphere Application and IBM HTTP Server are provided as update patches
- Before applying the WebSphere® update, confirm that your environment supports v8.5.5 (See System Requirements for WebSphere Application Server v8.5.5)
- You must install this package with the same userid that you originally used to install the portal server. If you are unsure of the
- Back up your <CANDLEHOME> directory
- Use your local procedures to stop the portal server and the Eclipse help server
- Perform the uplift:
Linux:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0008
$CANDLEHOME/bin/wasihs855uplift.sh -h $CANDLEHOME -i `pwd`
AIX:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0008
$CANDLEHOME/bin/wasihs855uplift.sh -h $CANDLEHOME -i `pwd`
Windows:
cd <TEMP>\6.3.0.7-TIV-ITM-Windows-SP0008
wasihs855uplift -h %CANDLE_HOME% -i %cd% - Use your local procedures to restart the portal server
Validating what you installed
You can validate your installation by running the KinCInfo command on Windows systems or the cinfo command on Linux or UNIX systems. If you run these commands before and after your upgrade, you can clearly see the component versions that have changed.
For service pack fixes, only components that have been updated during this release have the latest listed level. Note that the version number can be different across components depending on the level of maintenance included. If a component has not been updated, the command will report the GA version. There is no need to upgrade this component if your system is at the listed level, the install programs will automatically handle this.
Note: The KinCInfo and cinfo command output examples in the sections that follow show all service pack components that can be updated (highlighted). If you do not have all of these components installed, then components not installed will not be displayed in the output of these commands.
The following example shows the output of the KinCInfo -t command on a Windows server.
*********** Tuesday, August 03, 2021 10:28:13 AM ************
User : Administrator Group : NA
Host Name : STYMIES1 Installer : Ver: 063007140
CandleHome : C:\IBM\ITM
Installitm : C:\IBM\ITM\InstallITM
*************************************************************
...Product Inventory
PC PRODUCT DESC PLAT VER BUILD INSTALL DATE
AC KAC(64-bit) CMA/32/64 Bit Agent Compatibility Package WIX64 06.30.07.14 202108021216 20210803 0816
CJ TEPD App Support/Tivoli Enterprise Portal Desktop Clien WIX64 06.30.07.09 sp8 20200608 1007
CQ KCQ(64-bit) CMA/Tivoli Enterprise Portal Server Agent WIX64 06.30.07.10 sp8 20200608 1007
CQ TEPS App Support/Tivoli Enterprise Portal Server WIX64 06.30.07.10 sp8 20200608 1007
CW TEPB App Support/Tivoli Enterprise Portal Browser Clien WINNT 06.30.07.10 sp8 20200608 1007
GL KGL(64-bit) CMA/Tivoli Enterprise Monitoring Agent Fram WIX64 06.30.07.16 d1197a 20210803 0816
GL KGL(32-bit) CMA/Tivoli Enterprise Monitoring Agent Fram WINNT 06.30.07.16 d1197a 20210803 0816
HD KHD(64-bit) CMA/Warehouse Proxy Agent WIX64 06.30.07.08 d1197a 20210803 0816
KF KKF(32-bit) IEH/IBM Eclipse Help Server WINNT 06.30.07.00 d6276a 20200608 1007
MS TEMS App Support/Tivoli Enterprise Monitoring Server WIX64 06.30.07.10 sp8 20200608 1007
NT KNT(64-bit) CMA/Monitoring Agent for Windows OS WIX64 06.30.07.07 11791 20210803 0816
PA KPA(32-bit) CMA/Tivoli Performance Analyzer WINNT 06.30.07.00 63341 20200608 1007
R2 KR2(32-bit) CMA/Agentless Monitoring for Windows Operat WINNT 06.30.07.05 202106250925 20210803 0816
R3 KR3(32-bit) CMA/Agentless Monitoring for AIX Operating WINNT 06.30.07.05 202106250928 20210803 0816
R4 KR4(32-bit) CMA/Agentless Monitoring for Linux Operatin WINNT 06.30.07.05 202106250931 20210803 0816
R5 KR5(32-bit) CMA/Agentless Monitoring for HP-UX Operatin WINNT 06.30.07.05 202106250935 20210803 0816
R6 KR6(32-bit) CMA/Agentless Monitoring for Solaris Operat WINNT 06.30.07.05 202106250938 20210803 0816
SY KSY(64-bit) CMA/Summarization and Pruning Agent WIX64 06.30.07.09 d1197a 20210803 0816
UE KUE(32-bit) CMA/Tivoli Enterprise Services User Interfa WINNT 06.30.07.10 d1197a 20210803 0816
PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE
IN Install INS/Windows Install Component WINNT 06.30.07.14 202108021216 20210803 0816
IN TEPD INS/TEP Desktop Windows Install Component WINNT 06.30.07.00 201612161149 20200608 1007
IN TEMS INS/TEMS Windows Install Component WINNT 06.30.07.00 201612161149 20200608 1007
IN TEPS INS/TEP Server Windows Install Component WINNT 06.30.07.00 201612161149 20200608 1007
IN TEMA(32-bit) INS/ITM 6.x Agent Install Component WINNT 06.30.07.14 202108021216 20210803 0816
IN TEMA(64-bit) INS/ITM 6.x Agent Install Component Extens WINNT 06.30.07.00 201612161149 20200608 1007
A4 TEMS App Support/Monitoring Agent for i5/OS WICMS 06.30.07.04 11761 20210803 0816
A4 TEPS App Support/Monitoring Agent for i5/OS WICNS 06.30.07.04 11761 20210803 0816
A4 TEPB App Support/Monitoring Agent for i5/OS WIXEB 06.30.07.04 11761 20210803 0816
A4 TEPD App Support/Monitoring Agent for i5/OS WIXEW 06.30.07.04 11761 20210803 0816
AS KAS(64-bit) CAS/Tivoli Enterprise Monitoring Automation WIX64 06.30.07.09 sp8 20200608 1007
GS KGS(64-bit) GSK/IBM GSKit Security Interface WIX64 08.00.55.17 d1179b 20210803 0816
GS KGS(32-bit) GSK/IBM GSKit Security Interface WINNT 08.00.55.17 d1179b 20210803 0816
HD TEMS App Support/Warehouse Proxy WICMS 06.30.07.08 d1197a 20210803 0816
HD TEPS App Support/Warehouse Proxy WICNS 06.30.07.08 d1197a 20210803 0816
HD TEPB App Support/Warehouse Proxy WIXEB 06.30.07.08 d1197a 20210803 0816
HD TEPD App Support/Warehouse Proxy WIXEW 06.30.07.08 d1197a 20210803 0816
II TEPS App Support/IBM Installation Manager WICNS 01.91.05.00 d1179b 20210803 0816
IT TEPS App Support/TEC GUI Integration WICNS 06.30.07.00 d6276a 20200608 1007
IT TEPB App Support/TEC GUI Integration WIXEB 06.30.07.00 d6276a 20200608 1007
IT TEPD App Support/TEC GUI Integration WIXEW 06.30.07.00 d6276a 20200608 1007
IU TEPS App Support/IBM HTTP Server WICNS 08.55.19.01 d6276a 20210803 1027
IW TEPS App Support/Tivoli Enterprise Portal Server Extens WICNS 08.55.19.02 d6276a 20210803 1016
JM KJM(64-bit) JVM/Embedded JVM WIX64 08.06.30.00 202106071036 20210803 0816
JM KJM(32-bit) JVM/Embedded JVM WINNT 08.06.30.00 202106071036 20210803 0816
JM TEPB App Support/Embedded JVM - TEP Browser Client WIXEB 08.06.30.00 202106071036 20210803 0816
LZ TEMS App Support/Monitoring Agent for Linux OS WICMS 06.30.07.08 11761 20210803 0816
LZ TEPS App Support/Monitoring Agent for Linux OS WICNS 06.30.07.08 11761 20210803 0816
LZ TEPB App Support/Monitoring Agent for Linux OS WIXEB 06.30.07.08 11761 20210803 0816
LZ TEPD App Support/Monitoring Agent for Linux OS WIXEW 06.30.07.08 11761 20210803 0816
NT TEMS App Support/Monitoring Agent for Windows OS WICMS 06.30.07.07 11791 20210803 0816
NT TEPS App Support/Monitoring Agent for Windows OS WICNS 06.30.07.07 11791 20210803 0816
NT TEPB App Support/Monitoring Agent for Windows OS WIXEB 06.30.07.07 11791 20210803 0816
NT TEPD App Support/Monitoring Agent for Windows OS WIXEW 06.30.07.07 11791 20210803 0816
PA TEMS App Support/Tivoli Performance Analyzer WICMS 06.30.07.00 63341 20200608 1007
PA TEPS App Support/Tivoli Performance Analyzer WICNS 06.30.07.00 63341 20200608 1007
PA TEPB App Support/Tivoli Performance Analyzer WIXEB 06.30.07.00 63341 20200608 1007
PA TEPD App Support/Tivoli Performance Analyzer WIXEW 06.30.07.00 63341 20200608 1007
R2 TEMS App Support/Agentless Monitoring for Windows Opera WICMS 06.30.07.05 202106250925 20210803 0816
R2 TEPS App Support/Agentless Monitoring for Windows Opera WICNS 06.30.07.05 202106250925 20210803 0816
R2 TEPB App Support/Agentless Monitoring for Windows Opera WIXEB 06.30.07.05 202106250925 20210803 0816
R2 TEPD App Support/Agentless Monitoring for Windows Opera WIXEW 06.30.07.05 202106250925 20210803 0816
R3 TEMS App Support/Agentless Monitoring for AIX Operating WICMS 06.30.07.05 202106250928 20210803 0816
R3 TEPS App Support/Agentless Monitoring for AIX Operating WICNS 06.30.07.05 202106250928 20210803 0816
R3 TEPB App Support/Agentless Monitoring for AIX Operating WIXEB 06.30.07.05 202106250928 20210803 0816
R3 TEPD App Support/Agentless Monitoring for AIX Operating WIXEW 06.30.07.05 202106250928 20210803 0816
R4 TEMS App Support/Agentless Monitoring for Linux Operati WICMS 06.30.07.05 202106250931 20210803 0816
R4 TEPS App Support/Agentless Monitoring for Linux Operati WICNS 06.30.07.05 202106250931 20210803 0816
R4 TEPB App Support/Agentless Monitoring for Linux Operati WIXEB 06.30.07.05 202106250931 20210803 0816
R4 TEPD App Support/Agentless Monitoring for Linux Operati WIXEW 06.30.07.05 202106250931 20210803 0816
R5 TEMS App Support/Agentless Monitoring for HP-UX Operati WICMS 06.30.07.05 202106250935 20210803 0816
R5 TEPS App Support/Agentless Monitoring for HP-UX Operati WICNS 06.30.07.05 202106250935 20210803 0816
R5 TEPB App Support/Agentless Monitoring for HP-UX Operati WIXEB 06.30.07.05 202106250935 20210803 0816
R5 TEPD App Support/Agentless Monitoring for HP-UX Operati WIXEW 06.30.07.05 202106250935 20210803 0816
R6 TEMS App Support/Agentless Monitoring for Solaris Opera WICMS 06.30.07.05 202106250938 20210803 0816
R6 TEPS App Support/Agentless Monitoring for Solaris Opera WICNS 06.30.07.05 202106250938 20210803 0816
R6 TEPB App Support/Agentless Monitoring for Solaris Opera WIXEB 06.30.07.05 202106250938 20210803 0816
R6 TEPD App Support/Agentless Monitoring for Solaris Opera WIXEW 06.30.07.05 202106250938 20210803 0816
SY TEMS App Support/Summarization and Pruning Agent WICMS 06.30.07.09 d1197a 20210803 0816
SY TEPS App Support/Summarization and Pruning Agent WICNS 06.30.07.09 d1197a 20210803 0816
SY TEPB App Support/Summarization and Pruning Agent WIXEB 06.30.07.09 d1197a 20210803 0816
SY TEPD App Support/Summarization and Pruning Agent WIXEW 06.30.07.09 d1197a 20210803 0816
T1 TEMS App Support/Tivoli Enterprise Monitoring Server TR WICMS 07.30.63.00 d6350a 20200608 1007
TM TEMS App Support/IBM Tivoli Monitoring 5.x Endpoint Sup WICMS 06.23.05.00 d4029a 20200608 1007
TM TEPS App Support/IBM Tivoli Monitoring 5.x Endpoint Sup WICNS 06.23.05.00 d4029a 20200608 1007
UI KUI(32-bit) CLI/Tivoli Enterprise Services User Interfa WINNT 06.30.07.14 20210803 0816
UL TEMS App Support/Monitoring Agent for UNIX Logs WICMS 06.23.05.00 62021 20200608 1007
UL TEPS App Support/Monitoring Agent for UNIX Logs WICNS 06.23.05.00 62021 20200608 1007
UL TEPB App Support/Monitoring Agent for UNIX Logs WIXEB 06.23.05.00 62021 20200608 1007
UL TEPD App Support/Monitoring Agent for UNIX Logs WIXEW 06.23.05.00 62021 20200608 1007
UM TEMS App Support/Universal Agent WICMS 06.23.05.00 d5326a 20200608 1007
UM TEPS App Support/Universal Agent WICNS 06.23.05.00 d5326a 20200608 1007
UM TEPB App Support/Universal Agent WIXEB 06.23.05.00 d5326a 20200608 1007
UM TEPD App Support/Universal Agent WIXEW 06.23.05.00 d5326a 20200608 1007
UX TEMS App Support/Monitoring Agent for UNIX OS WICMS 06.30.07.09 11761 20210803 0816
UX TEPS App Support/Monitoring Agent for UNIX OS WICNS 06.30.07.09 11761 20210803 0816
UX TEPB App Support/Monitoring Agent for UNIX OS WIXEB 06.30.07.09 11761 20210803 0816
UX TEPD App Support/Monitoring Agent for UNIX OS WIXEW 06.30.07.09 11761 20210803 0816
The following example shows the output of the cinfo -t command on AIX
*********** Tue Aug 3 11:02:34 EDT 2021 ******************
User: root Groups: system bin sys security cron audit lp idsldap
Host name : itmmtlpm2 Installer Lvl:06.30.07.14
CandleHome: /opt/IBM/ITM
Version Format: VV.RM.FF.II (V: Version; R: Release; M: Modification; F: Fix; I: Interim Fix)
***********************************************************
...Product inventory
PC PRODUCT DESC PLAT VER BUILD INSTALL DATE
as Tivoli Enterprise Monitoring Automation Server aix536 06.30.07.09 d6350a 20210216 1247
ax IBM Tivoli Monitoring Shared Libraries aix526 06.30.07.16 d1197a 20210803 0944
ax IBM Tivoli Monitoring Shared Libraries aix533 06.30.07.16 d1197a 20210803 0944
ax IBM Tivoli Monitoring Shared Libraries aix536 06.30.07.16 d1197a 20210803 0944
cq Tivoli Enterprise Portal Server aix536 06.30.07.10 d6350a 20210216 1302
cw Tivoli Enterprise Portal Browser Client aix536 06.30.07.10 d6350a 20210216 1256
gs IBM GSKit Security Interface aix523 08.00.55.17 d1179b -
gs IBM GSKit Security Interface aix526 08.00.55.17 d1179b -
hd Warehouse Proxy aix536 06.30.07.08 d1197a 20210803 0944
ii IBM Installation Manager aix533 01.91.05.00 d1179b 20210803 0947
iu IBM HTTP Server aix536 08.55.19.01 d6276a 20210803 1055
iw IBM Tivoli Enterprise Portal Server Extensions aix536 08.55.19.02 d6276a 20210803 1041
jr Tivoli Enterprise-supplied JRE aix523 08.06.30.00 202106071036 -
jr Tivoli Enterprise-supplied JRE aix526 08.06.30.00 202106071036 -
kf IBM Eclipse Help Server aix533 06.30.07.00 d6276a 20210216 1301
ms Tivoli Enterprise Monitoring Server aix536 06.30.07.10 d6350a 20210216 1247
pa Tivoli Performance Analyzer aix533 06.30.07.00 63341 20210216 1315
r2 Agentless Monitoring for Windows Operating Systems aix526 06.30.07.05 202106250925 20210803 0946
r3 Agentless Monitoring for AIX Operating Systems aix526 06.30.07.05 202106250928 20210803 0946
r4 Agentless Monitoring for Linux Operating Systems aix526 06.30.07.05 202106250931 20210803 0946
r5 Agentless Monitoring for HP-UX Operating Systems aix526 06.30.07.05 202106250935 20210803 0946
r6 Agentless Monitoring for Solaris Operating Systems aix526 06.30.07.05 202106250938 20210803 0946
sh Tivoli Enterprise Monitoring SOAP Server aix536 06.30.07.09 d6350a 20210216 1247
sy Summarization and Pruning Agent aix536 06.30.07.09 d1197a 20210803 0944
t1 File Transfer Enablement aix536 07.30.00.00 20100000-0000 -
ue Tivoli Enterprise Services User Interface Extensions aix536 06.30.07.10 d1197a 20210803 0945
ui Tivoli Enterprise Services User Interface aix526 06.30.07.14 d6350a 20210216 1246
ui Tivoli Enterprise Services User Interface aix533 06.30.07.14 d6350a 20210216 1315
ui Tivoli Enterprise Services User Interface aix536 06.30.07.14 d1197a 20210803 0945
ux Monitoring Agent for UNIX OS aix526 06.30.07.09 11761 20210803 0945
PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE
a4 Monitoring Agent for i5/OS tms 06.30.07.04 11761 20210803 0945
a4 Monitoring Agent for i5/OS tps 06.30.07.04 11761 20210803 0945
a4 Monitoring Agent for i5/OS tpw 06.30.07.04 11761 20210803 0945
hd Warehouse Proxy tms 06.30.07.08 d1197a 20210803 0946
hd Warehouse Proxy tps 06.30.07.08 d1197a 20210803 0946
hd Warehouse Proxy tpw 06.30.07.08 d1197a 20210803 0946
it TEC GUI Integration tps 06.30.07.00 d6276a 20210216 1328
it TEC GUI Integration tpw 06.30.07.00 d6276a 20210216 1326
jr Tivoli Enterprise-supplied JRE tpj 08.06.30.00 202106071036 -
lz Monitoring Agent for Linux OS tms 06.30.07.08 11761 20210803 0946
lz Monitoring Agent for Linux OS tps 06.30.07.08 11761 20210803 0946
lz Monitoring Agent for Linux OS tpw 06.30.07.08 11761 20210803 0946
ms Tivoli Enterprise Monitoring Server tms 06.30.07.00 d6350a 20210216 1315
nt Monitoring Agent for Windows OS tms 06.30.07.07 11791 20210803 0946
nt Monitoring Agent for Windows OS tps 06.30.07.07 11791 20210803 0946
nt Monitoring Agent for Windows OS tpw 06.30.07.07 11791 20210803 0946
pa Tivoli Performance Analyzer tms 06.30.07.00 63341 20210216 1315
pa Tivoli Performance Analyzer tps 06.30.07.00 63341 20210216 1328
pa Tivoli Performance Analyzer tpw 06.30.07.00 63341 20210216 1327
r2 Agentless Monitoring for Windows Operating Systems tms 06.30.07.05 202106250925 20210803 0946
r2 Agentless Monitoring for Windows Operating Systems tps 06.30.07.05 202106250925 20210803 0946
r2 Agentless Monitoring for Windows Operating Systems tpw 06.30.07.05 202106250925 20210803 0946
r3 Agentless Monitoring for AIX Operating Systems tms 06.30.07.05 202106250928 20210803 0946
r3 Agentless Monitoring for AIX Operating Systems tps 06.30.07.05 202106250928 20210803 0946
r3 Agentless Monitoring for AIX Operating Systems tpw 06.30.07.05 202106250928 20210803 0946
r4 Agentless Monitoring for Linux Operating Systems tms 06.30.07.05 202106250931 20210803 0946
r4 Agentless Monitoring for Linux Operating Systems tps 06.30.07.05 202106250931 20210803 0946
r4 Agentless Monitoring for Linux Operating Systems tpw 06.30.07.05 202106250931 20210803 0946
r5 Agentless Monitoring for HP-UX Operating Systems tms 06.30.07.05 202106250935 20210803 0946
r5 Agentless Monitoring for HP-UX Operating Systems tps 06.30.07.05 202106250935 20210803 0946
r5 Agentless Monitoring for HP-UX Operating Systems tpw 06.30.07.05 202106250935 20210803 0946
r6 Agentless Monitoring for Solaris Operating Systems tms 06.30.07.05 202106250938 20210803 0946
r6 Agentless Monitoring for Solaris Operating Systems tps 06.30.07.05 202106250938 20210803 0946
r6 Agentless Monitoring for Solaris Operating Systems tpw 06.30.07.05 202106250938 20210803 0946
sy Summarization and Pruning Agent tms 06.30.07.09 d1197a 20210803 0946
sy Summarization and Pruning Agent tps 06.30.07.09 d1197a 20210803 0946
sy Summarization and Pruning Agent tpw 06.30.07.09 d1197a 20210803 0946
tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tms 06.23.05.00 d4029a 20210216 1315
tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tps 06.23.05.00 d4029a 20210216 1328
ul Monitoring Agent for UNIX Logs tms 06.23.05.00 62021 20210216 1315
ul Monitoring Agent for UNIX Logs tps 06.23.05.00 62021 20210216 1328
ul Monitoring Agent for UNIX Logs tpw 06.23.05.00 62021 20210216 1325
um Universal Agent tms 06.23.05.00 d5326a 20210216 1315
um Universal Agent tps 06.23.05.00 d5326a 20210216 1328
um Universal Agent tpw 06.23.05.00 d5326a 20210216 1327
ux Monitoring Agent for UNIX OS tms 06.30.07.09 11761 20210803 0946
ux Monitoring Agent for UNIX OS tps 06.30.07.09 11761 20210803 0946
ux Monitoring Agent for UNIX OS tpw 06.30.07.09 11761 20210803 0946
The following example shows the output of the cinfo -t command on Linux
*********** Tue Aug 3 07:27:17 PDT 2021 ******************
User: root Groups: root
Host name : itml3sput1 Installer Lvl:06.30.07.14
CandleHome: /opt/IBM/ITM
Version Format: VV.RM.FF.II (V: Version; R: Release; M: Modification; F: Fix; I: Interim Fix)
***********************************************************
...Product inventory
PC PRODUCT DESC PLAT VER BUILD INSTALL DATE
as Tivoli Enterprise Monitoring Automation Server lx8266 06.30.07.09 d6350a 20210203 0932
ax IBM Tivoli Monitoring Shared Libraries li6263 06.30.07.16 d1197a 20210803 0643
ax IBM Tivoli Monitoring Shared Libraries lx8266 06.30.07.16 d1197a 20210803 0643
cj Tivoli Enterprise Portal Desktop Client lx8266 06.30.07.09 d6350a 20210203 0941
cq Tivoli Enterprise Portal Server lx8266 06.30.07.10 d6350a 20210203 0945
cw Tivoli Enterprise Portal Browser Client lx8266 06.30.07.10 d6350a 20210203 0941
gs IBM GSKit Security Interface li6243 08.00.55.17 d1179b -
gs IBM GSKit Security Interface lx8266 08.00.55.17 d1179b -
hd Warehouse Proxy lx8266 06.30.07.08 d1197a 20210803 0643
ii IBM Installation Manager lx8266 01.91.05.00 d1179b 20210803 0644
iu IBM HTTP Server lx8266 08.55.19.01 d6276a 20210803 0717
iw IBM Tivoli Enterprise Portal Server Extensions lx8266 08.55.19.02 d6276a 20210803 0715
jr Tivoli Enterprise-supplied JRE li6263 08.06.30.00 202106071036 -
jr Tivoli Enterprise-supplied JRE lx8266 08.06.30.00 202106071036 -
kf IBM Eclipse Help Server li6263 06.30.07.00 d6276a 20210203 0944
lz Monitoring Agent for Linux OS lx8266 06.30.07.08 11761 20210803 0643
ms Tivoli Enterprise Monitoring Server lx8266 06.30.07.10 d6350a 20210203 0932
pa Tivoli Performance Analyzer lx8266 06.30.07.00 63341 20210203 0953
r2 Agentless Monitoring for Windows Operating Systems lx8266 06.30.07.05 202106250925 20210803 0644
r3 Agentless Monitoring for AIX Operating Systems lx8266 06.30.07.05 202106250928 20210803 0644
r4 Agentless Monitoring for Linux Operating Systems lx8266 06.30.07.05 202106250931 20210803 0644
r5 Agentless Monitoring for HP-UX Operating Systems lx8266 06.30.07.05 202106250935 20210803 0644
r6 Agentless Monitoring for Solaris Operating Systems lx8266 06.30.07.05 202106250938 20210803 0644
sh Tivoli Enterprise Monitoring SOAP Server lx8266 06.30.07.09 d6350a 20210203 0932
sy Summarization and Pruning Agent lx8266 06.30.07.09 d1197a 20210803 0643
t1 File Transfer Enablement lx8266 07.30.00.00 20100000-0000 -
ue Tivoli Enterprise Services User Interface Extensions lx8266 06.30.07.10 d1197a 20210803 0643
ui Tivoli Enterprise Services User Interface lx8266 06.30.07.14 d1197a 20210803 0643
PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE
a4 Monitoring Agent for i5/OS tms 06.30.07.04 11761 20210803 0643
a4 Monitoring Agent for i5/OS tpd 06.30.07.04 11761 20210803 0643
a4 Monitoring Agent for i5/OS tps 06.30.07.04 11761 20210803 0643
a4 Monitoring Agent for i5/OS tpw 06.30.07.04 11761 20210803 0643
hd Warehouse Proxy tms 06.30.07.08 d1197a 20210803 0644
hd Warehouse Proxy tpd 06.30.07.08 d1197a 20210803 0644
hd Warehouse Proxy tps 06.30.07.08 d1197a 20210803 0644
hd Warehouse Proxy tpw 06.30.07.08 d1197a 20210803 0644
it TEC GUI Integration tpd 06.30.07.00 d6276a 20210203 1325
it TEC GUI Integration tps 06.30.07.00 d6276a 20210203 1333
it TEC GUI Integration tpw 06.30.07.00 d6276a 20210203 1324
jr Tivoli Enterprise-supplied JRE tpj 08.06.30.00 202106071036 -
lz Monitoring Agent for Linux OS tms 06.30.07.08 11761 20210803 0644
lz Monitoring Agent for Linux OS tpd 06.30.07.08 11761 20210803 0644
lz Monitoring Agent for Linux OS tps 06.30.07.08 11761 20210803 0644
lz Monitoring Agent for Linux OS tpw 06.30.07.08 11761 20210803 0644
ms Tivoli Enterprise Monitoring Server tms 06.30.07.00 d6350a 20210203 0953
nt Monitoring Agent for Windows OS tms 06.30.07.07 11791 20210803 0644
nt Monitoring Agent for Windows OS tpd 06.30.07.07 11791 20210803 0644
nt Monitoring Agent for Windows OS tps 06.30.07.07 11791 20210803 0644
nt Monitoring Agent for Windows OS tpw 06.30.07.07 11791 20210803 0644
pa Tivoli Performance Analyzer tms 06.30.07.00 63341 20210203 0953
pa Tivoli Performance Analyzer tpd 06.30.07.00 63341 20210203 1325
pa Tivoli Performance Analyzer tps 06.30.07.00 63341 20210203 1333
pa Tivoli Performance Analyzer tpw 06.30.07.00 63341 20210203 1324
r2 Agentless Monitoring for Windows Operating Systems tms 06.30.07.05 202106250925 20210803 0644
r2 Agentless Monitoring for Windows Operating Systems tpd 06.30.07.05 202106250925 20210803 0644
r2 Agentless Monitoring for Windows Operating Systems tps 06.30.07.05 202106250925 20210803 0644
r2 Agentless Monitoring for Windows Operating Systems tpw 06.30.07.05 202106250925 20210803 0644
r3 Agentless Monitoring for AIX Operating Systems tms 06.30.07.05 202106250928 20210803 0644
r3 Agentless Monitoring for AIX Operating Systems tpd 06.30.07.05 202106250928 20210803 0644
r3 Agentless Monitoring for AIX Operating Systems tps 06.30.07.05 202106250928 20210803 0644
r3 Agentless Monitoring for AIX Operating Systems tpw 06.30.07.05 202106250928 20210803 0644
r4 Agentless Monitoring for Linux Operating Systems tms 06.30.07.05 202106250931 20210803 0644
r4 Agentless Monitoring for Linux Operating Systems tpd 06.30.07.05 202106250931 20210803 0644
r4 Agentless Monitoring for Linux Operating Systems tps 06.30.07.05 202106250931 20210803 0644
r4 Agentless Monitoring for Linux Operating Systems tpw 06.30.07.05 202106250931 20210803 0644
r5 Agentless Monitoring for HP-UX Operating Systems tms 06.30.07.05 202106250935 20210803 0644
r5 Agentless Monitoring for HP-UX Operating Systems tpd 06.30.07.05 202106250935 20210803 0644
r5 Agentless Monitoring for HP-UX Operating Systems tps 06.30.07.05 202106250935 20210803 0644
r5 Agentless Monitoring for HP-UX Operating Systems tpw 06.30.07.05 202106250935 20210803 0644
r6 Agentless Monitoring for Solaris Operating Systems tms 06.30.07.05 202106250938 20210803 0644
r6 Agentless Monitoring for Solaris Operating Systems tpd 06.30.07.05 202106250938 20210803 0644
r6 Agentless Monitoring for Solaris Operating Systems tps 06.30.07.05 202106250938 20210803 0644
r6 Agentless Monitoring for Solaris Operating Systems tpw 06.30.07.05 202106250938 20210803 0644
sy Summarization and Pruning Agent tms 06.30.07.09 d1197a 20210803 0644
sy Summarization and Pruning Agent tpd 06.30.07.09 d1197a 20210803 0644
sy Summarization and Pruning Agent tps 06.30.07.09 d1197a 20210803 0644
sy Summarization and Pruning Agent tpw 06.30.07.09 d1197a 20210803 0644
tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tms 06.23.05.00 d4029a 20210203 0953
tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tps 06.23.05.00 d4029a 20210203 1333
ul Monitoring Agent for UNIX Logs tms 06.23.05.00 62021 20210203 0953
ul Monitoring Agent for UNIX Logs tpd 06.23.05.00 62021 20210203 1325
ul Monitoring Agent for UNIX Logs tps 06.23.05.00 62021 20210203 1333
ul Monitoring Agent for UNIX Logs tpw 06.23.05.00 62021 20210203 1324
um Universal Agent tms 06.23.05.00 d5326a 20210203 0953
um Universal Agent tpd 06.23.05.00 d5326a 20210203 1325
um Universal Agent tps 06.23.05.00 d5326a 20210203 1333
um Universal Agent tpw 06.23.05.00 d5326a 20210203 1324
ux Monitoring Agent for UNIX OS tms 06.30.07.09 11761 20210803 0644
ux Monitoring Agent for UNIX OS tpd 06.30.07.09 11761 20210803 0644
ux Monitoring Agent for UNIX OS tps 06.30.07.09 11761 20210803 0644
ux Monitoring Agent for UNIX OS tpw 06.30.07.09 11761 20210803 0644
Remote Service Pack Installation
The following components are remote deployable:
PC Description
-- ------------
lz Monitoring Agent for Linux OS
nt Monitoring Agent for Windows OS
tf Tivoli Enterprise Management Agent Framework Update
ue Tivoli Enterprise Services User Intefercase Extensions
ux Monitoring Agent for UNIX OS
r2 Agentless Monitoring Agent for Windows OS
r3 Agentless Monitoring Agent for AIX OS
r4 Agentless Monitoring Agent for Linux OS
r5 Agentless Monitoring Agent for HP-UX OS
r6 Agentless Monitoring Agent for Solaris OS
- Transfer the appropriate archive file (6.3.0.7-TIV-ITM-<PLATFORM>-SP0008.tar.gz or .zip) to a temporary directory on the system that contains the code to be updated. For the purpose of this readme file, the symbol <TEMP> represents the fully qualified path to this directory. Note: On Windows, this includes the drive letter.
- Expand the archive file using the tar command on UNIX systems or an unzip utility on Windows systems. This creates a directory structure that contains fixes for all of the supported platforms.
- Add the deploy components to the TEMS Depot by executing the following command
For Linux packages (lz, r#, tf and ue)
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0008/bundles/unix
For UNIX (r#, tf, ue and ux)
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0008/bundles/unix
For Windows packages (nt, r#, tf and ue)
cd <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0008/bundles/WINDOWS/Deploy
To load all components to your depot run the following command once each for UNIX or Linux and then Windows components:
For UNIX or Linux:
$CANDLEHOME/bin/tacmd addbundles -i .
For Windows:
tacmd addbundles -i .
Or you can load only those bundle you want using one or more of the Product codes from the components listed
tacmd addbundles -i . [-t] [<pc>] [<pc> ...]
i.e.
tacmd addbundles -i . -t lz tf
Make note of the deployable component versions as you add the bundles and then use either the updateAgent
or updateFramework commands to remotely deploy.
Pristine installation images for OS agents
The steps are as outlined at this link:
Separating the downloaded ITM/ITCAM media image into smaller agent/platform bundles
Note: point to <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0008/bundles/unix or <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0008/bundles/unix
or <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0008/bundles/WINDOWS/Deploy
for the media path per the steps in link.
Updating 630 Fix Pack 7 pristine installation media for new platform support (as listed in New Features)
For all new platforms listed you can already install from 630 Fix Pack 7 media but the prerequisite scan will report errors. So long as the errors are just OS Version failure, ITM 630 Fix Pack 7 will install and configure alright with the following exceptions:
- Solaris 11.4 UNIX OS monitoring agent needs to be installed from SP3 or later
- The Tivoli Enterprise Portal Server (CQ) on Linux for System z cannot be installed unless libstdc++.so.5 (compat-libstdc++-33.x on RHEL or libstdc++33.x on SUSE) is also installed. However since libstdc++.so.5 has been deprecated, newer versions of both RHEL and SUSE no longer provide libstdc++.so.5. You can patch your IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Base Linux on System z media to allow for Tivoli Enterprise Portal installation on these newer RHEL and SUSE versions.
The service pack provides a mechanism to patch Pristine installation 6.3.0 Fix Pack 7 install images so that you can get the latest prerequisite scanner definitions as well as patching the IBM Tivoli Monitoring V6.3.0.7 Base, Linux on System z® media so that you can install the Tivoli Enterprise Portal Server on newer OS versions on Linux for System z (See install steps below). In all cases after doing a pristine installation from patched 630 Fix Pack 7, you would still need to additionally apply the service pack. Also if you patch windows media, due to the update to Visual C++ runtimes, you must also apply the service pack after doing a pristine installation from patched 630 Fix Pack 7 media.
To patch 6.3.0 Fix Pack 7 media, you will need an extracted image in a writable location or point to a new, writable, location in case your source image is read-only. To patch your media:
Linux:
<TEMP>/6.3.0.7-TIV-ITM-Linux-SP0008/mediaupdate
UNIX:
<TEMP>/6.3.0.7-TIV-ITM-Unix-SP0008/mediaupdate
Windows:
<TEMP>/6.3.0.7-TIV-ITM-Windows-SP0008/mediaupdate.bat
To patch the installation media:
mediaupdate -h media_dir [-w write_dir] [-r]
where: -h media_dir full path of the original CD image or expanded
media directory.
-w write_dir is optional and is full path of the modified CD image directory.
it's only required if media_dir is not a writable directory.
-r is optional and will restore updated media to original contents if you want to undo patching of the extracted installation media
Per the usage you would specify the location of a 6.3.0 Fix Pack 7 extracted install image (pristine) and the script copies over the updated install, prerequisite checking and for base Linux for System z the TEPS and teps install manager files needed to then use the modified pristine image to do a fresh install of your target OS (all supported components). Again after installation using the updated media you would then of course want to immediately apply SP8
for example
Linux:
<TEMP>/6.3.0.7-TIV-ITM-Linux-SP0008/mediaupdate -h /tmp/6307media/agents
<TEMP>/6.3.0.7-TIV-ITM-Linux-SP0008/mediaupdate -h /tmp/6307media/base_zlinux
UNIX:
<TEMP>/6.3.0.7-TIV-ITM-Unix-SP0008/mediaupdate -h /tmp/6307media/agents
Windows:
<TEMP>/6.3.0.7-TIV-ITM-Windows-SP0008/mediaupdate.bat -h c:\temp\6307media\agents
To install Tivoli Enterprise Portal on Linux for System z for newer OS versions after patching Base Linux for System z install media:
- Run the install for the Tivoli Enterprise Portal from the patched media.
- Then immediately apply this service pack per the installation instructions
- Then configure the Tivoli Enterprise Portal component before continuing with the service pack "Perform the necessary tasks after installation"
Additional installation updates
Installing and configuring IBM Java 8 from Tivoli Enterprise Portal Server for Tivoli Enterprise Portal browser and web start clientsThis service pack allows for updating Tivoli Enteprise Portal browswer and web start clients to IBM Java 8. The steps are a variation on the Installing and configuring IBM Java 7 > Upgrade installation version pristine installation documentation as follows:
The previous document link has a reference to Windows: Upgrading your existing version of Java to IBM Java 7 and Linux: Upgrading your existing version of Java to IBM Java 7.
Per the previous links you need to edit the jreconfig.js file on your Tivoli Enterprise Portal Server and change the value of the jreDesiredLevel statement to the following value:
var jreDesiredLevel = "1.8.0";
If you have jreDesiredLevel set to allow for users to run with their clients default, system JRE, i.e.:
var jreDesiredLevel = "*";
New utility for securing Windows installations
The service pack installation provides a new command on Windows:
%CANDLE_HOME%\InstallITM\securemain.cmd
An administrator can use the command to limit the permissions non-admin users have on the C:\IBM\ITM (%CANDLE_HOME%) folder.
To set security permissions limiting non administrators users from creating files or folders, use the following command:
secureMain lock
To remove security settings use the following command:
secureMain unlock
Command syntax can be viewed with the following syntax:
secureMain -?
The secureMain commands use the following syntax:
secureMain [-h install_dir] [-g SID] [-d folder] lock
secureMain [-h install_dir] [-g SID] unlock
where variables are defined as follows:
install_dir is the directory path for the IBM Tivoli Monitoring installation.
If this parameter is not supplied, the script attempts to determine the installation directory.
SID is the Windows Security Identifier. The default SID used is S-1-5-11.
folder is an additional folder to set admin rights for. This is used when factory agents create an additional folder under the installation directory.
SID values are the user and group identifiers used by Windows when setting file security. The following links provide additional information on SIDs.
List of commonly used SIDs:
Command line syntax for listing SID values of accounts defined on the system:
https://docs.microsoft.com/en-us/windows/win32/wmisdk/wmic
Example usage: "wmic useraccount get name,sid"
Previously provided security updates have been included in this service Pack for APARs IV94417 and IV96017. They are to be installed separately as needed. See the following files for details:
<TEMP>/6.3.0.7-TIV-ITM-<PLATFORM>-SP0008/updates/6.3.0-TIV-ITM-FP0007-IV94417.README
and
<TEMP>/6.3.0.7-TIV-ITM-<PLATFORM>-SP0008/updates/6.3.0-TIV-ITM-FP0007-IV96017.README
Troubleshoot Installation from Support site
For additional troubleshooting help not covered in this Readme document, visit the IBM Tivoli Monitoring support page at the following URL:
https://www.ibm.com/support/knowledgecenter/SS8G7U_ref/pdf/itm/ITM_Troubleshooting_Guide_V6.3_Fix_Pack_2.pdf?view=kc
Additional information
This is a cumulative service pack for IBM Tivoli Monitoring, Version 6.3.0 Fix Pack 7.
- New APAR fixes for Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 8 (See List of fixes below)
New Features/Enhancements
The following new features are included in IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 8:
- IBM Tivoli Monitoring Enhancements
- None
- Currency
- The license information (L-WQIN-BZK5U8) for IBM Tivoli Monitoring has been updated to include IBM DB2 Standard Edition 11.5.4. This can be download from IBM Passport Advantage® Online Website using eAssembly number G045KML
- Security Fixes
- Updates to included Java: Security Bulletin: Vulnerabilities in IBM Java included with IBM Tivoli Monitoring
Online Documentation Updates
List of fixes
IBM Monitoring Agent for Linux OS APARs | |
---|---|
IJ32190 | When a situation or historical collection is collecting data for the Linux File Information attribute group, the code can rarely get into a loop resulting in the agent hanging. The agent process continues to run, however the agent is reported as offline to the TEMS/TEP and requires a the force option to stop it. |
IBM Monitoring Agent for Windows OS APARs | |
IJ32872 | On Windows, in the Computer Information attribute group, the data for the Computer System Description attribute is not displayed correctly as Chinese content. In order for this fix to be used, a new environment variable needs to be set. See the Install Actions section of the Problem Conclusion for more information. |
IBM Tivoli Enterprise Monitoring Agent APARs | |
IJ32074 | Windows ASLR feature is not enabled in the current Monitoring products. |
IBM Tivoli Enterprise Monitoring Installation APARs | |
IJ32346 | When performing a remote agent update, the tacmd updateAgent command attempts to create a semaphore file (.instlock) in the candle_home directory. Since secureMain is used to block against creation of files in that location, the updateAgent action will appear to hang. The updateAgent action is blocked until secureMain unlock is run to allow the action to complete. |
IJ32890 | Uplift Java Runtime Environment |
IJ33898 | sp-postinst.sh failure due to incorrect handling of tems name resolution in sp-postinst for configuration files with duplicate entries. |
IBM Tivoli Enterprise Monitoring Server APARs | |
IJ23853 | The createsit command values for parameter "-p" is limited to seven parameters and their values. |
IJ32478 | The time it takes an RTEMS to synchronize with the Hub following either a loss of connection or an FTO Hub switch is excessive. While the synchronization is occurring, a message stating that "The TEMS Sitmon thread is busy" is written to the TEMS operations log. During the synchronization, CPU consumption increases significantly above normal steady state levels. |
IJ32650 | The Hub may crash after FP7 SP7 is installed if LDAP authentication is enabled on the Hub. |
IJ33227 | The TEMS RAS log fills with zeroes, wrapping rapidly. |
IJ33289 | Requests executed by an agent running on AIX intermittently hang/timeout. |
IBM Tivoli Enterprise Portal Server APARs | |
IJ05009 | An ITM user assigned to the OPERATOR user group without "View" permission associated with the "User Administration" authority cannot access TEP workspace data. |
IJ30941 | Due to the approach used by the TEP client to construct a valid URL based on relative document paths, if a networked device in the environment is known to the DNS (or the TEP client machine's local hosts file) using a domain name that begins with "classes" qualifier, the URL construction algorithm associated with the TEP Browser View will fail to produce the correct fully-qualified URI. This typically results in an HTTP error, and the expected document is not rendered. |
IJ33599 | When launching to the TEP JWS client using the TEPS supplied LICServlet application, the launch is unsuccessful if the HTTPS protocol is used in the LICServlet request URL. |
List of fixes from superseded Service Packs
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Document change history
August 4, 2021 | Initial publication |
September 3, 2021 | Incorrect IF# for agent only system install |
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Document Information
Modified date:
07 September 2021
UID
ibm16457841