IBM Support

ClearCase and ClearQuest discontinued support for platforms and software, and component deprecation in 2020

Preventive Service Planning


Abstract

Effective with this and later versions of IBM Rational ClearCase and IBM Rational ClearQuest, the aforementioned products no longer support certain operating system versions, product components, and integrations. Platform support in older releases is not affected by this statement.

Content

Support for these items is discontinued for the aforementioned Rational products to which the technology is applicable (unless otherwise stated).

Refer to the system requirements documents published for each of these products for further support details:
Rational ClearCase System Requirements
Rational ClearQuest System Requirements

Rational ClearCase and Rational ClearQuest platform support aims to align as closely as possible with vendor support dates. That support can vary from this strategy due to critical customer needs for building and deploying their own applications, limited adoption by the marketplace, the availability of security fixes, or for other reasons.

Regarding support for client user interfaces:

  • Rational ClearCase is focused on continued first-class support for a single client GUI, ClearTeam Explorer, and the command line interfaces cleartool and rcleartool.
  • Rational ClearQuest is focused on continued first-class support for the browser-based ClearQuest Web client and the ClearQuest Designer rich client.

Older interfaces might not be enhanced to support new product features and might over time be deprecated and removed from support. It is our intent that such deprecation occurs only in a major release and with at least a month advance notice; and in some cases, only when newer interfaces achieve sufficient parity with older interfaces to justify the deprecation.

When an issue is caused by a version of an operating system, filer, IDE, or other technology that is no longer supported by the vendor on the date of release of any major version of ClearCase or ClearQuest, IBM Rational might ask customers to upgrade the version of the operating system, filer, IDE or other technology to resolve the issue.

Operating System discontinuance for ClearCase:

Product Version Comments
Microsoft Windows 7 SP1 All platforms and editions
8 All platforms and editions
8.1 All platforms and editions
10 32-bit user space only on all platforms and editions
2008 R2 All platforms and editions
2012 All platforms and editions
2012 R2 All platforms and editions
2016 32-bit user space only on all platforms and editions
2019 32-bit user space only on all platforms and editions
RHEL 6 All updates and all platforms
7 All updates and all platforms
7.1 All updates and all platforms
7.2 All updates on s/390 and ppc64 (Power BE)
SLES/SLED 11 All updates on all platforms
12 All updates on s/390 only
Ubuntu 14.04 All updates, all platforms
16.04 All updates, all platforms
18.04 All updates, all platforms
Solaris (SPARC) 10 Update 9 All updates, all platforms, all zones
11 All updates, all platforms, all zones
Solaris (x86-64) 10 Update 9 All updates, all platforms, all zones
11 All updates, all platforms, all zones
HP-UX (IA 64) 11 iv2 (11.23) All patches
AIX 6.1 TL7+ All updates, all platforms
7.1 TL3+ All updates, all platforms
7.2 All updates, all platforms
 

Installation Manager discontinuance for ClearCase:

Product Version Comments
IBM Installation Manager 1.8.2 No longer supported by IM
1.8.6 No longer supported by IM. ClearCase and ClearQuest continue to support IM 1.8.6. You can continue to run IM 1.8.6 if it is downloaded already.
 

Virtualization discontinuance for ClearCase:

Product Version Comments
KVM in SUSE Linux Enterprise Server (SLES) 11 No longer supporting SUSE 11
MicroSoft Hyper-V Server 2012 No longer supporting Windows 2012 or Windows 8.1
RH KVM support in RHEL 6 No longer supporting RHEL 6
RHEV 6 No longer supporting RHEL 6
VMWare ESXi 5.0
 

Licensing discontinuance for ClearCase:

Product Version Comments
Rational License Key Server 8.1.3 All fix packs
8.1.5 All fix packs
 

Asset Management discontinuance for ClearCase:

Product Version Comments
Rational Asset Manager Enterprise Edition 7.5.2 All fix packs
Rational Asset Manager Standard Edition 7.5.2 All fix packs
 

Integration discontinuance for ClearCase:

Product Version Comments
Cadence Design Framework 6.1.6 All fix packs
IBM Rational Collaborative Lifecycle Management 5.0 All fix packs
6.0 All fix packs
Microsoft Office 2013 All fix packs
2016 All fix packs
Microsoft Visual Studio 2013 All fix packs
2015 All fix packs
Rational App Developer for Websphere Software 9.0 – 9.6.1.0 9.6.1.1 and fix packs are supported
Rational Build Forge 8.0 All fix packs
Rational Modeling for Microsoft .Net 7.5.5.4 All fix packs
Rational Modeling for Communications Applications (chargeable component) 7.5.5.1 All fix packs
Rational Software Architect Extension for Communications Applications 7.5.5 All fix packs
Rational Software Architect 9.0 – 9.7.0.1 All fix packs
Rational Software Architect for Websphere Software 9.0 – 9.7.0.1 All fix packs
Rational Software Architect Realtime Edition 9.0 All fix packs
Rational Software Modeler 7.5.5 All fix packs
Rational Systems Developer 7.0.5 All fix packs
Rational Team Concert 5.0 All fix packs
6.0 All fix packs
Sybase Power Builder 12.5 All fix packs
 

Eclipse discontinuance for ClearCase:

Product Version Comments
Eclipse 4.4 All fix packs
4.5 All fix packs
 

File Server Discontinuance for ClearCase:

Product Version Comments
Samba 4.0.7
4.1.0
4.2.0
4.3.0
4.4.0
4.5.0
4.6.0
 

Java SDK Discontinuance for ClearCase:

Product Version Comments
IBM Runtime Environment, Java Technology Edition 7.0 All fix packs
 

Requirements Management discontinuance for ClearCase:

Product Version Comments
Rational DOORS 9.6 All fix packs
 

Terminal Services discontinuance for ClearCase:

Product Version Comments
Citrix XenApp 6.0 All fix packs
6.5 All fix packs
 

Product Components discontinuance for ClearCase:

Product Version Comments
Base CC/CQ Integration All All fix packs
z/OS Extension for ClearCase All All fix packs
CTE on MacOS All All fix packs
 

Operating System discontinuance for ClearQuest:

Product Version Comments
Microsoft Windows 7 SP1 All updates, All editions
8 All updates, All editions
8.1 All updates, All editions
10 32-bit only
2008 R2 All updates, All editions
2012 All updates, All editions
2012 R2 All updates, All editions
RHEL 5 5.7 – 5.11
6 All updates, All editions
7 7.0 - 7.1
AIX All All editions
Solaris SPARC All All editions
 

Database discontinuance for ClearQuest:

Product Version Comments
DB2 10.1
10.5
11.1
SQL Server 2008 R2 All updates, All editions
2012 All updates, All editions
2014 All updates, All editions
2016 All updates, All editions
Oracle 11g
12cR1
 

Product Components discontinued from ClearQuest:

Product Comments
Crystal Reports Replaced by BIRT Reporting
CQTOOL
Email Reader
 

IBM Software Support Lifecycle

It is the intent of IBM Rational to support each product release for five years beginning at the date the product is made available for purchase (general availability date) and to provide maintenance support during that period. For more information, refer to the IBM Software Support Lifecycle page.

 

All statements regarding IBM Rational's Software Support Lifecycle are subject to change or withdrawal without notice. Product plans or features referenced in this document can change at any time at IBM's sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. All statements regarding IBM future direction or intent are subject to change or withdrawal without notice and represent goals and objectives only. All information is provided on an "as is" basis, without any warranty of any kind.

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Document Information

Modified date:
12 July 2022

UID

ibm16457005