Preventive Service Planning
Abstract
Effective with this and later versions of IBM Rational ClearCase and IBM Rational ClearQuest, the aforementioned products no longer support certain operating system versions, product components, and integrations. Platform support in older releases is not affected by this statement.
Content
Support for these items is discontinued for the aforementioned Rational products to which the technology is applicable (unless otherwise stated).
Refer to the system requirements documents published for each of these products for further support details:
Rational ClearCase System Requirements
Rational ClearQuest System Requirements
Rational ClearCase and Rational ClearQuest platform support aims to align as closely as possible with vendor support dates. That support may vary from this strategy due to critical customer needs for building and deploying their own applications, limited adoption by the marketplace, the availability of security fixes, or for other reasons.
Regarding support for client user interfaces:
- Rational ClearCase is focused on continued first-class support for a single client GUI, ClearTeam Explorer, and the command line interfaces cleartool and rcleartool.
- Rational ClearQuest is focused on continued first-class support for the browser-based ClearQuest Web client and the ClearQuest Designer rich client.
When an issue is caused by a version of an operating system, filer, IDE, or other technology that is no longer supported by the vendor on the date of release of any major version of ClearCase or ClearQuest, IBM Rational may ask customers to upgrade the version of the operating system, filer, IDE or other technology to resolve the issue.
Operating System discontinuance for ClearCase:
| Product | Version | Comments |
| Microsoft Windows | XP | All editions |
| 7 (Base) | SP1 and higher is supported | |
| Server 2008 | All editions | |
| Server 2008 R2 | All editions. | |
| Ubuntu (x86-64, x86-32)) | 12.04 LTS | All Platforms |
| SLES/SLED | 10 | All updates, All platforms |
| SLES/SLED | 11 (Base & SP1) | SP2 and higher are supported, All Platforms |
| RHEL | 5 | All Updates, All platforms |
| AIX (Power-64) | 6.1 (Base - TL6) | TL7 and higher is supported |
| 7.1 (Base - TL2) | TL3 and higher is supported | |
| Solaris (x86-64) | 10 (Base – Up 8) | Update 9 and higher is supported. Solaris 10 NGZ support is continued. |
| Solaris (x86-32) | 10 | All updates |
| Solaris SPARC | 10 (Base – Up 8)
Sol 8 & 9 Branded Zones on Sol 10 | Update 9 and higher is supported. Solaris 10 NGZ support is continued. Solaris 8 & 9 Branded Zones are no longer supported. |
| HP-UX (IA 64) | 11 iv2 (11.23) | All patches |
| MacOS | 10.5, 10.6 | All platforms |
Operating System discontinuance for ClearQuest:
| Product | Version | Comments |
| Microsoft Windows | 7 (Base) | SP1 and higher is supported |
| Server 2008 | All editions | |
| Server 2008 R2 | All editions | |
| Server 2008 SP2 | All editions | |
| RHEL | 5 | All updates, All platforms |
| AIX | 6.1 (Base - TL6) | TL7 and higher is supported |
| 7.1 (Base - TL2) | TL3 and higher is supported | |
| Solaris SPARC | 10 (Base – Up 8) | Update 9 and higher is supported. |
Virtualization discontinuance:
| Product | Version | Comments |
| VMWare ESX/ESXi | 4, 4.1 | All editions |
Application Server discontinuance:
| Product | Version | Comments |
| IBM HTTP Server (IHS) | 8.0, 8.5 | All editions |
| IBM WebSphere Application Server (WAS) | 8.0, 8.5 | All editions |
Database discontinuance:
| Product | Version | Comments |
| DB2 | 9.7 | All editions |
| SQL Server | 2008 R2 | All editions |
Browser discontinuance:
| Product | Version | Comments |
| Internet Explorer | 8 | Client platform only |
| Mozilla Firefox | 31 and older | Client platform only |
Integrations discontinuance for ClearCase:
| Product | Version | Comments |
| Rational Asset Manager | 7.5.1, 7.5.1.1 | All editions. |
| Cadence Design Framework | 5.1.4.1, 6.1.3, 6.1.4 | |
| IBM Rational Collaborative Lifecycle Management (CLM) | 4.0, 4.0.0.1, 4.0.0.2, 4.0.1 | |
| Microsoft Office | 2007, 2010 | |
| Microsoft Visual Studio Integration with ClearCase | 2010 | |
| Rational BuildForge | 7.1.2.1 and 7.1.3 | All Editions |
| Rational Method Composer | 7.5.1.1 | |
| Rhapsody | 7.5, 7.6, and 8.0 | |
| Rational Team Concert | 3.*, 4.* | |
| WebSphere Applications Server Developer Tools for Eclipse | 8.5, 8.5.1 | |
| IBM Eclipse SDK | 3.6, 3.7*, 4.2*, 4.3* | |
| Borland JBuilder | 10, 2008 | All editions |
| IBM Java SDK | 6.0.9.3, 6.0.13, 6.0.15.1, 6.0.1, 6.1 | |
| Rational Insight | 1.1 | |
| Rational Publishing Engine | 1.1.1, 1.1.2 | |
| Rational DOORS | 9.3, 9.4 | |
| Rational Test RealTime | 7.5.0.6 |
Integrations discontinuance for ClearQuest:
| Product | Version | Comments |
| Rational Asset Manager | 7.5.1, 7.5.1.1 | All editions |
| IBM Rational Collaborative Lifecycle Management (CLM) | 4.0, 4.0.0.1, 4.0.0.2, 4.0.1 | |
| Rational BuildForge | 7.1.2.1 and 7.1.3 | All Editions |
| Rational Insight | 1.1 | |
| Rational Publishing Engine | 1.1.1, 1.1.2 | |
| Rational DOORS | 9.3, 9.4 | |
| Rational ReqPro | 7.1.2, 7.1.3 |
| Product | Version | Comments |
| Samba | 3.4.x, 3.5.x, 3.6.x | |
| Shaffer Solutions DiskAccess and DiskAccess Lite | 6 | |
| Symantec Veritas | 5 |
ClearCase runs on a number of file servers; refer to Technote 1971394 for information about the file server support policy.
Product Components discontinued from support:
| Product | Comments |
| ClearCase UCM–CQ local integration (SQUID) | Replaced by the UCM-CQ OSLC integration |
Note: "Discontinued from support" means that no new operating system releases, product improvements, or requests for enhancements (RFEs) will be supported for these platforms in this version. In addition, no new software patches will be made available for these platforms in this version. However, IBM Rational will make reasonable efforts to offer continued Customer Support services for usage calls and existing software patches.
IBM Software Support Lifecycle
It is the intent of IBM Rational to support each product release for five years beginning at the date the product is made available for purchase (general availability date) and to provide maintenance support during that period. For more information, refer to the IBM Software Support Lifecycle page.
All statements regarding IBM Rational’s Software Support Lifecycle are subject to change or withdrawal without notice. Product plans or features referenced in this document may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. All statements regarding IBM future direction or intent are subject to change or withdrawal without notice and represent goals and objectives only. All information is provided on an “as is” basis, without any warranty of any kind.
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Modified date:
17 June 2018
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swg21974374