Troubleshooting
Problem
This document provides instructions for configuring the D/T2771 or D/T2772 with Facsimile Support.
Resolving The Problem
The 2771 and 2772 modems are V.90 Socket modems. The 2771 has one RJ11 (which can be used for a fax port) and an RVX port (RS232) where you can attach a 7852-400 modem. The 2772 has two RJ11s; it cannot have an external modem attached.
Requirements:
Prior to configuring a fax description, run the CHGNETA MDMCNTRYID(xx) command where xx is the country code. For example, US for United States:
CHGNETA MDMCNTRYID(US)
Note: If you do not run this command, the line will fail with message CPF5260 when starting fax support. You must change the attribute to US, and vary off and on the fax line before starting.
If you are transitioning to the 2771/2772 and have previous configurations you no longer want to use, you must ENDFAXSPT and then delete them by using the DLTFAXD command. If you would like to have a copy of the previous configuration, use the PRTFAXCFG command which will generate a spooled file.
Configuring the Modem for Faxing
On an operating system command line, type the following:
CRTFAXD LINKTYPE(*ASYNC) LIND(FAXLINE1) RSRCNAME(xxxxx)
where xxxxx is resource name; for example CMN04 as shown below. Press the Enter key.
If you are unsure of the resource name, issue the WRKHDWRSC *CMN command to find the 2771 resource:
CMB04 284C Operational Combined function IOP
LIN12 2771 Operational Comm Adapter
CMN04 2771 Operational Comm Port <--- Resource Name needed
LIN011 2771 Operational V.24 Port
or
CMB04 284C Operational Combined function IOP
LIN12 2771 Operational Comm Adapter
CMN04 2772 Operational Comm Port <--- Resource Name needed
CMN05 2772 Operational Comm Port <--- Resource of second port
After completing the CRTFAXD command, the following command is needed:
ADDFAXCRD FAXD(FAXD01) FAXCRD(FAX1) FAXTYPE(*BOTH)
Note: ECM (Error Correction Mode) is not supported.
Below is an example of the configuration for both ports on a 2772:
CRTFAXD LINKTYPE(*ASYNC) LIND(FAXLINE01) RSRCNAME(CMN04) FAXD(FAXD01)
FAXASCDEV(FAXASC01)
ADDFAXCRD FAXD(FAXD01) FAXCRD(FAX1) FAXTYPE(*BOTH)
Press the Enter key.
CRTFAXD LINKTYPE(*ASYNC) LIND(FAXLINE02) RSRCNAME(CMN05) FAXD(FAXD02)
FAXASCDEV(FAXASC02)
ADDFAXCRD FAXD(FAXD02) FAXCRD(FAX1) FAXTYPE(*BOTH)
Press the Enter key.
Note: The Fax description and the Fax asynchronous device name should end in the same number. The FAXCRD parameter on the ADDFAXCRD command will always be FAX1 for this configuration (no matter what the FAXD ends in).
Requirements:
o | Current Facsimile Support for System i PTFs found on the IBM i Recommended Fixes site. |
Prior to configuring a fax description, run the CHGNETA MDMCNTRYID(xx) command where xx is the country code. For example, US for United States:
CHGNETA MDMCNTRYID(US)
Note: If you do not run this command, the line will fail with message CPF5260 when starting fax support. You must change the attribute to US, and vary off and on the fax line before starting.
If you are transitioning to the 2771/2772 and have previous configurations you no longer want to use, you must ENDFAXSPT and then delete them by using the DLTFAXD command. If you would like to have a copy of the previous configuration, use the PRTFAXCFG command which will generate a spooled file.
Configuring the Modem for Faxing
On an operating system command line, type the following:
CRTFAXD LINKTYPE(*ASYNC) LIND(FAXLINE1) RSRCNAME(xxxxx)
where xxxxx is resource name; for example CMN04 as shown below. Press the Enter key.
If you are unsure of the resource name, issue the WRKHDWRSC *CMN command to find the 2771 resource:
CMB04 284C Operational Combined function IOP
LIN12 2771 Operational Comm Adapter
CMN04 2771 Operational Comm Port <--- Resource Name needed
LIN011 2771 Operational V.24 Port
or
CMB04 284C Operational Combined function IOP
LIN12 2771 Operational Comm Adapter
CMN04 2772 Operational Comm Port <--- Resource Name needed
CMN05 2772 Operational Comm Port <--- Resource of second port
After completing the CRTFAXD command, the following command is needed:
ADDFAXCRD FAXD(FAXD01) FAXCRD(FAX1) FAXTYPE(*BOTH)
Note: ECM (Error Correction Mode) is not supported.
Below is an example of the configuration for both ports on a 2772:
CRTFAXD LINKTYPE(*ASYNC) LIND(FAXLINE01) RSRCNAME(CMN04) FAXD(FAXD01)
FAXASCDEV(FAXASC01)
ADDFAXCRD FAXD(FAXD01) FAXCRD(FAX1) FAXTYPE(*BOTH)
Press the Enter key.
CRTFAXD LINKTYPE(*ASYNC) LIND(FAXLINE02) RSRCNAME(CMN05) FAXD(FAXD02)
FAXASCDEV(FAXASC02)
ADDFAXCRD FAXD(FAXD02) FAXCRD(FAX1) FAXTYPE(*BOTH)
Press the Enter key.
Note: The Fax description and the Fax asynchronous device name should end in the same number. The FAXCRD parameter on the ADDFAXCRD command will always be FAX1 for this configuration (no matter what the FAXD ends in).
[{"Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SWG60","label":"IBM i"},"ARM Category":[{"code":"a8m0z0000000CGWAA2","label":"FAX400"}],"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"7.1.0;7.2.0;7.3.0;7.4.0"}]
Historical Number
22184052
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Document Information
Modified date:
24 August 2020
UID
nas8N1019499