Troubleshooting
Problem
During remote_copy_file the patch fail because of md5sum mismatch. Administrators can see an error displayed in the screen session Md5sums did not match.
Symptom
When the patch fails look similar messages are displayed in the screen session.
Thu Mar 18 21:59:38 GMT 2021 [HA] remote_copy_file - localMd5sum=34b0dec2da2771532c924459b576163b
Thu Mar 18 21:59:38 GMT 2021 [HA] remote_copy_file - remoteMd5sum=
Thu Mar 18 21:59:38 GMT 2021 [HA] remote_copy_file - Md5sums did not match,
Cause
The issue can be caused by a previous sfs file having been mounted to /media/updates and then deleting the file without umounting it.
Diagnosing The Problem
You can check to see if a deleted file is still mounted by running the command "mount | grep media".
# mount | grep media
/storetmp/733_QRadar_FixPack5-2019.14.5.20200929154613.sfs (deleted) on /media/updates type squashfs (ro,relatime)
/storetmp/733_QRadar_FixPack5-2019.14.5.20200929154613.sfs on /media/updates type squashfs (ro,relatime)
You can see that there are more than one mount listed for /media/updates. The first file has been removed. This is causing confusion with the script.
Resolving The Problem
To resolve this continue to enter "umount /media/updates" until there is nothing listed as mounted on /media/updates.
umount /media/updates
mount | grep media
Now you are able to remount the sfs file and run the patch.
Related Information
Document Location
Worldwide
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Document Information
Modified date:
28 April 2021
UID
ibm16433805