Troubleshooting
Problem
Administrators who upgrade to QRadar® 7.4.0 Patch 3 can experience a Red Hat kernel issue where appliances are unable to mount the filesystem or properly boot as documented in APAR IJ25612. Administrators can experience this issue on a per appliance basis. To assist users in identifying this issue, QRadar development has created an identification utility that can be run on appliances to identify potential issues.
Symptom
Administrators who install QRadar® 7.4.0 Fix Pack 3 can install the fix pack, but the appliance reboots fails with a number of XFS errors where the filesystem cannot be mounted. This issue is identified as APAR IJ25612 by QRadar Support.
Error message:
Figure 1: After the fix pack installation, an appliance reboot can fail the XFS filesystem check due to Red Hat kernel issues.
Error message:
XFS (dm-0): SB strip unit sanity check failed XFS (dm-0): SB validate failed with error -117. Screen capture:Figure 1: After the fix pack installation, an appliance reboot can fail the XFS filesystem check due to Red Hat kernel issues.
Document Location
Worldwide
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Document Information
Modified date:
22 June 2020
UID
ibm16235774