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Embedded content may not be displayed on Web pages from remote sites when the remote site is using a self-signed certificate

Troubleshooting


Problem

Web pages may not display embedded content from remote sites when the remote site is using a self-signed certificate. This issue impacts IBM Rational Quality Manager (RQM), Rational Requirements Composer (RRC) and Rational Team Concert (RTC).

Symptom

This issue is seen when performing various operations such as Logins, viewing dashboards and more. Some browsers simply block the embedded content instead of prompting the user about how to proceed.

For instance, if a dashboard page from one server contains a viewlet with content from another server, that viewlet may not be displayed when the server's certificate does not match the hostname for the server.

All browsers will experience this issue (Microsoft Internet Explorer, Mozilla Firefox, Google Chrome).

[{"Product":{"code":"SSUVV6","label":"IBM Engineering Test Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"4.0.1;4.0.2;4.0.3;4.0.4;4.0.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"},{"code":"","label":"Mac OS X"}],"Version":"4.0.1;4.0.2;4.0.3;4.0.4;4.0.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWMEQ","label":"Rational Requirements Composer"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"},{"code":"PF016","label":"Linux"}],"Version":"4.0.1;4.0.2;4.0.3;4.0.4;4.0.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21654984