IBM Support

IJ21568: NO WARNING OF UPCOMING EPS/FPS LICENSE EXPIRING

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APAR status

  • Closed as program error.

Error description

  • No warning message for a QRadar license nearing expiration for
    an Event Processor when the EPS/FPM expires.
    This causes the license pool to become over-allocated without
    appropriate notice.
    For example:
    There is no warning message that the license is going to expire
    soon. Only a message that the license is expired.
    Current behavior:  License "<LicenseIdentity>" allocated to
    host <IP> has expired.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.0 Fix Pack
    1 and 7.3.3 FixPack 4.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.0 Fix Pack
    1 and 7.3.3 FixPack 4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ21568

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-12-11

  • Closed date

    2020-04-15

  • Last modified date

    2020-07-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730"}]

Document Information

Modified date:
15 July 2020