IBM Support

IJ14841: HOSTS CAN REBOOT SPONTANEOUSLY AND FILL /VAR/CRASH/ PARTITION DUE TO RED HAT ENTERPRISE LINUX KERNEL PANICS ISSUE

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APAR status

  • Closed as program error.

Error description

  • It has been identified that the /var/crash/ partition can fill
when repeated Red Hat Enterprise Linux kernel panics occur.
When these kernel panics occur, an appliance reboot can also be
observed.
These kernel panics are in relation to:
https://access.redhat.com/solutions/3687441

Local fix

  • Disable the userspace hardening by adding the following
parameter to the kernel command line:

hardened_usercopy=off

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.1 patch 8
interimfix 01 and 7.3.2 patch 5.

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.1 patch 8
interimfix 01 and 7.3.2 patch 5.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ14841
    • 

  • Reported component name
    QRADAR SOFTWARE
    • 

  • Reported component ID
    5725QRDSW
    • 

  • Reported release
    732
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-03-19
    • 

  • Closed date
    2019-06-03
    • 

  • Last modified date
    2020-01-23
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    QRADAR SOFTWARE
    • 

  • Fixed component ID
    5725QRDSW
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            23 January 2020
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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