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MA43780 - LIC-DISK-UNPRED Internal disk drives may fail during IPL

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 APAR (Authorized Program Analysis Report)

Abstract

LIC-DISK-UNPRED Internal disk drives may fail during IPL

Error Description

Disk drives in disk towers with feature code 5786 or 5787 may  
fail at IPL time. The PAL contains numerous entries for the    
failing drives with a reference code of XXXXFFF4 where XXXX is  
the disk device type. Another symptom of the problem is the    
failing disk drives have DPHxxx resource names.                
                                                               
Feature code 5787: TotalStorage EXP24 Disk Tower; Feature code  
5786: TotalStorage EXP24 Disk Tower FC 5786 drawer.            

Problem Summary

****************************************************************
* PROBLEM: (MA43780) Licensed Program = 5770999                *
*           Usability of a Product's MAJOR Function            *
*            Disk drives in disk towers with feature code      *
*            5786 or 5787 may fail at IPL time.                *
****************************************************************
* USERS AFFECTED: All IBM i operating system users.            *
****************************************************************
* RECOMMENDATION: Apply LIC PTF MF58611 for i 7.2.             *
****************************************************************
**                                                              
Disk drives in disk towers with feature code 5786 or 5787 may  
fail at IPL time. The PAL contains numerous entries for the    
failing drives with a reference code of XXXXFFF4 where XXXX is  
the disk device type. Another symptom of the problem is the    
failing disk drives have DPHxxx resource names.                
                                                               
Feature code 5787: TotalStorage EXP24 Disk Tower; Feature code  
5786: TotalStorage EXP24 Disk Tower FC 5786 drawer.            

Problem Conclusion

A PTF will be created to correct the problem. Disk drives in    
disk towers with feature code 5786 or 5787 cannot be used as a  
load source unless the install media contains this PTF.        

Temporary Fix

                       *********                                
                       * HIPER *                                
                       *********                                

Comments

Circumvention


PTFs Available

R720 MF58611 PTF Cover Letter   4276

Affected Modules

         
         

Affected Publications

Summary Information

Status............................................ CLOSED PER
HIPER........................................... Yes
Component.................................. 9400DG300
Failing Module.......................... RCHMGR
Reported Release................... R720
Duplicate Of..............................




System i Support

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Document Information

Modified date:
12 November 2014