General Page
IBM i Access - Support
Reporting Problems:
To report a problem to IBM, you must have a Software Maintenance Agreement (SWMA). When you submit a problem, use the corresponding product numbers and supply all information that pertains to the issue (ie: computer operating system), complete description of the problem and any data that is collected.
| Product Name | Product Number |
| IBM i Access Client Solutions | 5733XJ1 |
| IBM i Access Client Solutions - Windows Application Package | 5733XJ1 |
| IBM i Access Client Solutions - Linux Application Package | 5733XJ1 |
| IBM i Access Client Solutions - Mac Application Package | 5733XJ1 |
| IBM i Access Client Solutions - PASE Application Package | 5733XJ1 |
Call IBM Support:
- In the US, call IBM Support Line at 1-800-IBM-SERV (1-800-426-7378).
- Outside the U.S., find support contacts by going to: IBM Software Support Guide.
- Manage incidents electronically with IBM support at IBM Support Service Requests
- IBM Support portal
- For additional information, see IBM Electronic Support and the IBM Support Portal
Request a design change:
Submit requests for enhancements or design changes for IBM i Access, or any IBM i and related software. Visit this web page to see how.
VMWare:
For information about using IBM i Access products within a Virtual Machine, visit this web page.
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Document Information
Modified date:
05 March 2026
UID
ibm11108179