IBM Support

Multiple installp errors (Mount volume 2, and inurest messages)

Question & Answer


Question

Why does installp prompt for volume 2, and fail with inurest errors?
# installp -qaXFY -d /tmp rpm.rte
Mount volume 2 on /tmp/rpm.rte.
    Press the Enter key to continue.
 
0503-700 inurest:  Error in restoring files
0503-037 inurest:  Failure on system call to execute command /usr/sbin/restbyname
                   -S  -xYAqf/tmp/rpm.rte -Z /tmp/inutmpOEE7aa/sorted.al.
0503-464 installp:  The installation has FAILED for the "usr" part of the following filesets:
                    rpm.rte 4.13.0.11
installp:  Cleaning up software for:
                    rpm.rte 4.13.0.11
Finished processing all filesets.  (Total time:  19 secs).
 

Cause

The errors typically indicate a corrupted image.
 

Answer

Tips:
1) Make sure the file system for the file set images is not full:
$ df /tmp 
2) Be sure to use binary transfer with FTP:
ftp> type binary
200 Type set to I.
get rpm.rte.4.3.0.11
3) Check integrity against a known good image:
$ cksum rpm.rte.4.13.0.11 295464176 48996352 rpm.rte.4.13.0.11
4) Use the restore command to print information about the file:
$ restore -Tvf rpm.rte.4.13.0.11
Please mount volume 1 on rpm.rte.4.13.0.11.
        Press the Enter key to continue.
New volume on rpm.rte.4.13.0.11:
Cluster size is 51200 bytes (100 blocks).
The volume number is 1.
The backup date is: Fri Sep 20 12:35:01 CDT 2019
Files are backed up by name.
The user is BUILD.
           0 ./
        4852 ./lpp_name
           0 ./usr
           0 ./usr/lpp
           0 ./usr/lpp/rpm.rte
      139372 ./usr/lpp/rpm.rte/liblpp.a
           0 ./usr/lpp/rpm.rte/inst_root
       55218 ./usr/lpp/rpm.rte/inst_root/liblpp.a
           0 ./usr/lpp/rpm.rte/inst_root/etc/rpm
     <...>
       27520 ./usr/swlag/en_US/rpm.rte.la
The total size is 75943988 bytes.
The number of archived files is 370.
SUPPORT

If you require more assistance, use the following step-by-step instructions to contact IBM to open a case for software with an active and valid support contract.  

1. Document (or collect screen captures of) all symptoms, errors, and messages related to your issue.

2. Capture any logs or data relevant to the situation.

3. Contact IBM to open a case:

   -For electronic support, see the IBM Support Community:
     https://www.ibm.com/mysupport
   -If you require telephone support, see the web page:
      https://www.ibm.com/planetwide/

4. Provide a clear, concise description of the issue.

 - For guidance, see: Working with IBM AIX Support: Describing the problem.

5. If the system is accessible, collect a system snap, and upload all of the details and data for your case.

 - For guidance, see: Working with IBM AIX Support: Collecting snap data

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Document Information

Modified date:
14 December 2020

UID

ibm16382100

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