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Maximo Mobile overview

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IBM® Maximo® Mobile is a next-generation mobile application platform that enables you to securely access IBM® Maximo® Application Suite functionality from a mobile device. By using Maximo® Mobile, technicians can complete work orders and inspections with minimal fuss.
The functionality that is available in Maximo® Mobile is also available in IBM Maximo Manage. Go to the Work Orders module and select Role Based Applications. 
 
1. Overview of functions  image-20220125191627-1
Review What's new in Maximo Mobile to see a list of all the features that are included in 8.2, 8.3, 8.4, and 8.5. 

Function

Description

Availability

Approvals

Approve, assign, and monitor work. This function is only visible to users who have the authority to approve work.

From version 8.3

Assets & Digital Twin

Access real-time data from operating assets to learn, diagnose, and take action.

All releases

Defects Create defects and attach photos that can be automatically analyzed to detect anomalies. The Defects function is only available to Maximo Civil Infrastructure customers. From version 8.5

Help & Support

Learn more about how to use the app.

All releases

Inspections

Input results in predefined forms and easily review previous results.

All releases

Inventory Counting Use count book, ad hoc count, and reconciliation to ensure valid inventory balances. From version 8.5

Map

View the locations of your work on a map and plan your route. The map function requires IBM Maximo Spatial to be installed.

All releases

Materials & Tools

See a checklist of the materials and tools that you need to complete your work.

All releases

My Schedule

View detailed information about your work and complete work orders.

All releases

Service Request

Open a service request to report an issue.

From version 8.3

Settings

Specify your preferences for the app.

All releases

Optional functions

Function

Description

Availability

Assist

Get AI insights to increase fix rate and receive remote expert assistance.

All releases

Parts Identifier

Search for and identify industrial parts by using visual and text-based AI.

From 8.2 

Map functions

Icon

Description

Availability

image-20220128142921-2

View your work orders and inspections on a map.

All releases  

image-20220128142814-1

Add or remove layers to see different information on the map.

All releases

image-20220128144938-3

See the location of the first work order on your work list.

All releases

Identify icon Identify both visible and hidden features on the map. From 8.3
2. Overview video
Check out the video to learn more about how a technician can complete a work order and an inspection.
 
Video details
Topic Time
Get materials and tools 00:57
Check the map 01:30
Start work* 02:08
Complete the task list 02:45
Complete an inspection 03:10
Add a note to the log 04:16
Report a failure 04:36
3. What's new in Maximo Mobile
Work orders Assets and locations Inspections Optional add-on
Add icon
 
  • Create work orders from the Navigator.
 
Edit work order
 
  • Edit work order details.
 
Cart
 
  • Request unplanned materials.
 
  • Get planned items.
 
  • Report premium labor and see labor transactions for other users.
 Asset up or down
  • Report whether an asset is up or down.
  • View multiple assets or locations on a work order.
  • Scan the QR code of an an asset or a location.
 Batch inspections
  • Report batch inspections.
  • Change the status of the inspection to Cancel or Archive.
  • Add conditional questions based on numeric responses. 
Parts Identifier 0
  • Install the Parts Identifier add-on from Maximo Application Suite to search for and
    identify industrial parts from your mobile device.
New functions! Work orders Assets and locations Inspections Maps
 Approvals icon
  • Review and approve work orders
  • Open service requests to report problems
  • Report actual tools used on a work order
  • Sign-off on work order changes by adding a physical signature
  • Review material requests that you created
 Asset and location history icon
  • Review the history of an asset or location on a work order
  • Review previous inspection results
 Identify icon
  • Identify features on a map
Work orders Assets and locations Inspection forms * Inspections
  • View your work list as tasks instead of work orders.
  • Get instant notifications about your work.
  • Report actual materials from reservations.
  • Specify the task that is charged when you request unplanned materials.
  • Report labor and materials by task.
  • Create requests for rotating items.
  • Specify a type for your note in the work log.
  • Specify an asset and location on a work order by selecting from a list.
  • Enable a physical signature field.
  • Add Multiple choice response field.
*These enhancements are available only to customers who have Maximo Mobile.
  • Add a physical signature.
  • Choose multiple responses to inspection questions.
  • When you open the Conduct an Inspection Work Center, you are now automatically redirected to the Maximo Mobile Inspections function in your browser.
New functions! Work orders Inspection forms Inspections
  • In the new Inventory Counting function, use count books, ad hoc counts, and reconciliation to ensure valid inventory balances.
  • In the new Defects function, create defects and attach photos that can be automatically analyzed to detect anomalies.*
*This enhancement is available only to IBM Maximo Civil Infrastructure customers.
  • Review safety plan information on the work order, including hazards and precautions, so that you can be fully prepared for your work.
  • Specify relationships between work orders and tasks so that only when a task is completed, the next task in the flow can be started. The sequence can be defined in a work template at the job plan level.
  • Configure voice inspections so that inspectors can complete hands-free inspections.
  • In the Manage Inspection Forms tool, specify validation rules for numeric fields.
  • In the Manage Inspections Forms tool, link from an existing domain to a single choice field or a multiple choice field so that an inspector can complete a field by selecting values from a list.
  • Use voice inspections to complete hands-free inspections on your mobile device. The inspection form is read aloud, and your verbal responses are recorded on the form.
  • Create unscheduled inspections to track your work when unexpected work arises.
  • When GPS is enabled on your mobile device, your geographical location is saved every time that you update a field in the inspection form. This feature is controlled by the mxe.mobile.inspection.features.savegeolocation system property.
Related information

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Document Information

Modified date:
26 July 2022

UID

ibm16383052